Maruan O Castro

• Obtained a CTEC License along with a PTIN to become a PTIN to become a PTIN to become a certified tax practitioner
• Learned a portion of bookkeeping for corporate company's and abilities such as: Categorize, Reconcile, Profit and Losses, and Balance Sheets.
• Completed and filed returns with tax departments at local, state and federal levels.
• Prepared written responses or tax return amendments to resolve state and federal notices.
• Contacted IRS or other relevant government organizations on behalf of client to address issues related to tax self-preparation.
• Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.

• Communicated with customers daily to request information and complete paperwork.
• Worked with Loan Officer to create application profile in system and review key information at various stages within process.
• Assembled important paperwork and disclosures for borrowers.
• Learned about the concepts of FHA, Convential, VA, etc. and what qualifications are needed to be eligible.

- Managed Employee Scheduling

- Met Core requirements for restaurant inspections

- Satisfied customers by resolving complaints and issues

- Developed accountability skills when it came to labor and sale efficiency

- Trained new trainees and followed safety hazard protocols