Maruf Rumi
Lynnwood,WA
Overview
13
13
years of professional experience
Work History
Sales Representative
T Mobile
02.2023 - 05.2024
- Conducted market research to identify new opportunities for product offerings.
- Collaborated with marketing teams to create compelling sales presentations, boosting client interest.
- Negotiated contracts to secure favorable terms for both company and clients.
Store Manager
Wireless advocates
05.2019 - 12.2022
- Completed observations of store employees' interactions with customers, including feedback, to be used in development, training, and coaching conversations ensuring assigned team trainings are completed on time
- Assisted with customer-related issues that would positively impact the customer's experience within the T-Mobile, Verizon and AT&T expectations
- Owned store success and take ownership for store employees' work-related needs, store leadership, staffing and scheduling, maintaining labor controls, marketing, loss prevention and all other store functions
- Supported operational excellence by observing every store function, monitoring sales and inventory, manage sales tracking and implementing new store programs and initiatives
Sales Manager
Cellairis
04.2017 - 05.2019
- Established sales objectives by forecasting and developing annual sales quotas for regions and territories
- Projected expected sales volume and profit for existing and new products
- Implemented sales programs by developing field-based sales action plans
Salesmen
King Motors
03.2011 - 02.2017
- Showcased the dealership's vehicles and explain their features and warranties to customers
- Accompanied customers on test drives, collecting licenses and documentation beforehand per best practices
- Negotiate car prices and trade-in values for customers' vehicles
- Coordinated with the finance department to determine each customer's financing and ownership options
Education
Associate Of Applied Science - Computer And Information Sciences
Edmonds Community College
Lynnwood, WA05.2022
High School -
Dhaka, Bangladesh01.2014
Skills
- Fluently multi-lingual in English
- Fluently multi-lingual in Bangla
- Fluently multi-lingual in Hindi
- Adaptable
- Customer service
- Cash handling
- POS systems
Timeline
Sales Representative
T Mobile
02.2023 - 05.2024
Store Manager
Wireless advocates
05.2019 - 12.2022
Sales Manager
Cellairis
04.2017 - 05.2019
Salesmen
King Motors
03.2011 - 02.2017
High School -
Associate Of Applied Science - Computer And Information Sciences
Edmonds Community College