Maruja Andeme Elo Nchama
Mont Belvieu,USA
Summary
Professional caregiver with strong background in providing compassionate and effective support. Proven ability to adapt to changing needs and collaborate with team members to achieve optimal results. Skilled in personal care, medication management, and patient advocacy. Reliable, empathetic, and focused on delivering high-quality care. Experienced with providing compassionate and attentive care to individuals in need. Utilizes strong interpersonal skills and empathy to connect with clients and support their daily living activities. Knowledge of managing medication schedules and coordinating with healthcare providers to ensure comprehensive care plans.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Caregiver
Private Home Services
Chicago, IL
04.2024 - 05.2025
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient's personal space.
- Conducted regular assessments of the client's condition, reporting any changes or concerns promptly to appropriate parties.
- Coordinated transportation services for medical appointments or recreational outings, expanding access to necessary resources and social opportunities.
Caregiver
Encore Caregivers
Houston, TX
10.2022 - 03.2024
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Drive clients to appointments, pick up medications and sort mail.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients with daily living activities, improving their overall quality of life.
- Offered companionship and kindness to elderly patients.
Customer Service Associate
Target
Houston, TX
12.2020 - 08.2022
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered basic technical support for clients on wide range of company products.
- Resolved concerns with products or services to help with retention and drive sales.
- Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Demonstrated items to customers and created customer awareness, interest and sales.
Cashier
Ria Continental Exchange Solutions Inc.
Houston, TX
02.2019 - 04.2020
- Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
- Performed cash, card, Money order, Money transfer, Rent payment and check transactions to complete customer purchases.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Greeted over 200 customers per day.
- Answered questions about store policies and addressed customer concerns.
- Collected and authorized payments of guests.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
Education
Associate Degree - MICROSOFT OFFICE SPECIALIST
Interactive College of Technology
Atlanta, GA05.2005
Skills
- Pricing and Markdowns
- Cooperative Attitude
- Price Identification
- Cash Handling
- Sweeping and Mopping
- Payment Processing
- Reliable and Responsible
- Cash Register Operations
- Cleaning and Sanitizing
- Credits and Refunds
- Check Cashing
- Adaptable and Flexible
- Return and Exchange Processing
- Problem-solving
- Elderly care
- Time management
- Respectful and compassionate
- Good driving
Certification
CPR and First Aid Certification, current
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Affiliations
- Association of Information Technology Professionals
- International Association of Administrative Professionals
Languages
French
Spanish
English
Timeline
Caregiver
Private Home Services
04.2024 - 05.2025
Caregiver
Encore Caregivers
10.2022 - 03.2024
Customer Service Associate
Target
12.2020 - 08.2022
Cashier
Ria Continental Exchange Solutions Inc.
02.2019 - 04.2020
Associate Degree - MICROSOFT OFFICE SPECIALIST
Interactive College of Technology