Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marva Vanderwood

Tucson,US

Summary

Hardworking professional applies official coding conventions and rules established by American Medical Association and Centers for Medicare and Medicaid Services. Confident Medical Coder adheres to data confidentiality and privacy rules in all workflows and promotes dynamic interpersonal skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

6
6
years of professional experience

Work History

English Teacher

Sunnyside Unified School District
Tucson, AZ
07.2007 - 05.2009
  • Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
  • Prepared comprehensive English curriculum for multiple classes.
  • Planned dynamic lessons to increase student comprehension of books and literary concepts.
  • Prepared and implemented lesson plans covering required course topics.
  • Developed innovative lesson plans to engage students in English language learning.
  • Attended department meetings to develop and update course curricula.
  • Kept classroom organized, clean and safe for students and visitors.
  • Designed and implemented assessments to measure student progress in English language learning.
  • Participated in professional development opportunities to stay up-to-date on teaching best practices and enhance educator skills.

Escalation Specialist

Receivables Management Services
Tucson, Arizona
10.2003 - 07.2007
  • Collaborated with other departments to meet customer needs and gained feedback to incorporate into sales strategy.
  • Responded to customer inquiries to address concerns and maintain customer satisfaction and loyalty.
  • Followed up on customer interactions to maintain customer communication and successfully close resolved issues.
  • Worked cross-functionally with various members of other teams.
  • Provided excellent customer service and provided answers to client questions within set standards.
  • Utilized inbound and outbound telephone techniques to solidify and build client relationships.
  • Interpreted contracts and communicated terms and conditions.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Delivered prompt service to prioritize customer needs.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Trained staff on operating procedures and company services.

Education

Certificate - Medical Insurance Coding

Pima Community College
Tucson, AZ
05.2024

Bachelor of Science - Health And Human Services Administration

University of Arizona
Tucson, AZ
05.2003

Skills

  • Team Collaboration
  • ICD-10 Requirements
  • Middle School Education
  • Problem-Solving Skills
  • CPT Code Modifiers
  • Reviewing Patient Information
  • Operational Requirements
  • Medical Terminology

Timeline

English Teacher

Sunnyside Unified School District
07.2007 - 05.2009

Escalation Specialist

Receivables Management Services
10.2003 - 07.2007

Certificate - Medical Insurance Coding

Pima Community College

Bachelor of Science - Health And Human Services Administration

University of Arizona
Marva Vanderwood