Marvanisha Y. Washington

• Maintained accurate and timely documentation, adhering to ethical standards and guidelines for professional practice.
• Developed strong rapport with clients, fostering a supportive and safe environment for self-exploration and growth.
• Enhanced client well-being by utilizing evidence-based therapy techniques and individualized treatment plans.
• Improved client outcomes through the implementation of effective crisis intervention strategies during high-risk situations.
• Conducted thorough assessments to identify client strengths, weaknesses, and areas requiring intervention or support.
• Built trust with at-risk populations through empathetic listening and culturally sensitive counseling approaches.
• Increased client satisfaction by providing solution-focused counseling sessions addressing specific concerns.
• Utilized creative therapeutic modalities such as art therapy or play therapy to engage clients and facilitate a deeper understanding of their emotions and experiences.
• Implemented evidence-based therapeutic interventions to promote positive behavior change.
• Used cognitive behavior therapy to assist clients in recognizing and redirecting poor habits.
• Developed individualized counseling plans for clients to incorporate short-term and long-term goals.
• Guided clients in developing skills and strategies for dealing with problems.
• Assessed clients' needs to provide appropriate therapeutic interventions.
• Provided emergency response in crisis situations to diffuse tensions and prevent violence.
• Determined clients' risk of self-harm or other dangerous behaviors.
• Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
• Supported individuals dealing with mental health and emotional issues.
• Displayed sensitivity to cultural and linguistic needs of clients and families served.

is responsible for assessing, diagnosing, and treating patients in residence with mental illnesses, substance use disorders, and behavioral issues ensuring they receive quality care that protects their rights, dignity and health. Duties and responsibilities may include and are not limited to:

• Collaborating with medical, mental health and correctional staff to enhance quality patient care while maintaining a safe and secure work environment
• Performing and documenting mental health evaluations, progress notes, individual and group counseling notes, individual treatment plans, addressing criminogenic needs and promoting positive behavioral change to prepare residents for release
• Participating in educational and training activities related to mental health care for patients, security personnel, and healthcare staff
• Demonstrate knowledge of DSM-V / DSM-V-TR criteria
• Documenting and managing case files, patient progress, preparing reports, and participating in hearings
• Initiating and/or participating in patient education and treatment programs, such as developing educational materials and providing group therapy
• Monitoring compliance with site-specific and company policies and procedures, taking appropriate corrective action, and ensuring compliance with ACA, NCCHC standards

Implements suicide/mental health crisis prevention strategies;

• Conducts interviews and utilizes assessments tools to assess emotional, functional, and/or psychological conditions;
• Assists Veterans and their family/friend/significant other with issues regarding the Veterans' mental health issues, referrals, benefits, support groups;
• Provides psycho-education and directs advice regarding suicide/mental illness crisis;
• Provides support for the identification of veterans at high risk, and coordinates enhanced care;
• Complete structured diagnostic and clinical assessments;
• Keeping a caller or chatter engaged while multi-tasking to document work, look up resources, and instant message for assistance when needed.
• Prepares and maintains records and reports in accordance with program guidelines;
• Works collaboratively with other members of the VA Crisis Hotline Program to identify appropriate services for Veterans in crisis;
• Makes outgoing calls to Veterans if a Veteran has sent an email or letter to the White House, or some other government agency.

• Provided home-based mental health psychotherapy, and intensive case management to mental health clients diagnosed with mental disorders.
• Participated in mandatory interdisciplinary staff meetings, conference calls, weekly staff meetings, crisis calls, and intake and completed intensive case management assessments and treatment plans for over 30 clients on caseload with 80% accuracy and achievement.
• Competed and maintained weekly Psychosocial, Skills, and to over 20 clients per week, and coordinated care with other case managers, therapists, doctors, nurses, psychiatrists, and other treatment team members.
• Provided face-to-face reviews with client and/or relevant staff on regular basis to access progress made in reaching treatment goals.
• Managed/competed for extensive documentation for all services on a timely basis including face-to-face interviews, collateral, and networking contacts.
• Provided in-depth counseling for clients with major depression, schizophrenia ,and bipolar disorders and created plans for coping.
• Efficiently gathered information from families and social services agencies to development of treatment plans. Provided a variety of individual, group, and familial counseling interventions strategies utilizing Illness Management Recovery to assist patients.
• Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
• Directed family-centered, strengths-based, culturally competent and individualized intakes and assessments.
• Guided group therapy for clients with focus on self-advocacy, self-healing and empowerment.
• Counseled individuals, groups, and families to bring awareness of problems, deal with crisis situations, and develop action plans.
• Developed and implemented intensive individualized treatment plans addressing family relationship problems, destructive patterns of behavior, and other psychosocial issues.
• Referred clients to specialists, educational outreach programs or social service agencies for additional interventional needs.

• Assisted academic departments/units with a verbal or written academic plan.
• Advisement interpretation and implementation of university policies and procedures in the areas of student enrollment and evaluation.
• Advised students on required coursework and Degree Works academic evaluation
• Performed other duties as assigned.
• Received and reviewed transcripts to determine eligibility for admission to college or specific programs.
• Managed caseloads effectively, prioritizing tasks based on urgency and importance while maintaining high-quality service delivery.
• Helped students with initial adjustment to university academic life and interpreted institutions policies and requirements.
• Promoted campus resources such as tutoring services or counseling centers to help students overcome barriers to success.
• Conducted academic advisement services for students on reoccurring basis to maintain educational progression.
• Organized workshops and seminars to further enhance student skills and knowledge in relevant areas.
• Served as a liaison between students, faculty, staff, and administration to address concerns or conflicts that arose during the course of study.
• Provided support and guidance to students experiencing academic and personal troubles.
• Developed strong relationships with students, providing mentorship and fostering personal growth.

• Worked with clinical psychiatrist and primary care physician to review patient progress and update treatment plans.
• Worked with interdisciplinary treatment team to develop treatment plans.
• Guided group therapy for 25 clients with focus on self-advocacy, self-healing and empowerment.
• Counseled up to 25 patients weekly with issues such as mood disorders, PTSD and anxiety, bipolar, schizophrenia and substance addictions.
• Introduced meditation, guided imagery, breathing techniques and reiki to patients and families.
• Completed full psychosocial assessments to determine best courses of actions.
• Delivered mental health support for female patients suffering from post-partum depression and generalized anxiety disorder.
• Maintained and updated patient records, including changes in service plans, treatment reports and progress.
• Provided crisis support and emergency care for patients.
• Gathered information about clients using observational techniques and interviews, case histories and other assessment methodologies.
• Developed and implemented intensive individualized treatment plans addressing family relationship problems, destructive patterns of behavior and other psychosocial issues.
• Assisted in coordination of all mental health support services provided by care team.
• Recommended therapeutic action plans and treatments based on results from behavioral assessments.
• Referred clients to specialists, educational outreach programs or social service agencies for additional interventional needs.
• Conferred with superiors to determine if non-progressing clients should continue to be counseled or referred to other specialists in such fields as medicine, psychiatry or legal aid.

• Counseled individuals, groups and families to bring awareness of problems, deal with crisis situations and develop action plans.
• Developed and implemented intensive individualized treatment plans addressing family relationship problems, destructive patterns of behavior and other psychosocial issues.
• Guided clients in development of skills and cognitive behavioral therapy techniques.
• Tracked progress according to goals for interventions.
• Documented patient information, treatment plans and patient responses.
• Provided tools for clients and families to communicate better and negotiate issues for improved family relationships.
• Maintained and updated patient records, changes in service plans, and treatment reports.
• Recommended therapeutic action plans and treatments based on results from behavioral assessments.
• Encouraged clients and family members to practice and use skills and strategies for confronting problems constructively.
• Provided crisis support and emergency care for patients.
• Consulted with other therapists, public and private service agencies and university researchers to advise clients on resources available.
• Worked with interdisciplinary treatment team to develop treatment plans.

• Advised over 80 first-time freshman cohort of students on a campus-wide basis through instructional advisement.
• Meets with student cohort regularly as an instructor for Freshman Seminar course.
• 100% Satisfactory performance on monthly reports for regularly tracks academic progress and success of students within t course.
• Utilized multi-modal instruction to engage students with classroom content. Achieved over 90 % of students in class weekly attendance.
• Tracked data on cohort groups, including success, retention, and completion rates, and was responsible for utilizing Grades First/BANNER to track institutional progress.
• Generated weekly required statistical reports with accuracy to fulfill University and outside agency requirements.
• Spearhead student success study with faculty and university staff to identify and provide needed early interventions to assist various student groups.
• Worked well under pressure to advise and enroll students during scheduled orientation periods.
• Advised and assisted students in the development of academic plans,and class schedules to transition to specific undergraduate academic departments.
• Connected students to resources, and makes referrals, in areas of financial aid, housing, student accounting, or other inhibitors to enrollment.
• Successfully led key projects (Summer of Success) program which resulted in 100% student completion rate.

• Served independently for internal coordination of university student recruitment and enrollment management goals utilizing specific knowledge of admissions, registration criteria and financial aid and/or scholarship information and deadlines.
• Delivered public speaking engagements locally, state and nationally at various, middle, high school and colleges.
• Coordinated various recruitment programs and marketing strategies for territorial or local on-site admission programs and special events relating to targeted freshman, transfer, or under-represented groups in fulfillment of recruitment efforts.
• Expert in planning, implementing and evaluating goals and objectives of nationwide and regional university outreach initiatives.
• Served independently over 30 schools as territorial manager to develop and maintain partnerships between university and local school systems throughout assigned territory.
• Coordinated university participation of staff and alumni for national and local college recruitment fairs; coordinates event-specific organizational aspects, and information from university colleges, educational programs and degrees.

• Conducted comprehensive face-to-face assessments, interviews, BHA assessments with veterans in order to develop comprehensive individualized care plans.
• Provided therapeutic interventions that are consistent with veteran's psychosocial assessment and treatment plans improve self-awareness and coping skills in efforts to sustain housing.
• Provided supportive assistance for veterans who live with mental illness, substance abuse, homelessness and/or are involved with justice system.
• Worked with homeless individuals of diverse backgrounds and disabilities including physical, mental, substance abuse and HIV/AIDS.
• Evaluated treatment modalities for HCHV veterans in contracted facilities and collaborated with Case Manager to ensure well-rounded short-range and long-range goals.
• Spear-headed 100/100 Rapid Re-Housing Program that was a tremendous success for VAMC.
• Participated /conducted effective outreach in the community such as crisis calls, field interviews, assessment, and referrals connecting veterans with local community resources, education, training, and consultation services to housing partners.
• Worked with patients and families who are experiencing a variety of psychiatric, medical, and social problems utilizing individual, group, and family counseling and therapy skills.
• Provided consultation services to other staff regarding psychosocial needs of Veterans and, the impact of psychosocial problems on health care and adherence to treatment plans.
• Managed caseload of 20 patients with substance dependence and co-occurring Axis I and Axis II disorders.
• Coordinated community-based services, including information and referral for additional services from other VA programs, other government programs, and community agency programs.