Marvely Fermin Morel

I do the same work that I did on my last door. I just had to move.

• Maintained a clean and organized workspace for optimal productivity and safety.
• Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Contributed to a positive team environment through effective communication and collaboration with colleagues.
• Cleaned counters, machines, utensils, and seating areas daily.
• Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
• Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
• Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
• Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
• Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
• Provided exceptional customer service, resolving any complaints promptly and maintaining positive reputation.
• Maintained clean and organized workspace, ensuring welcoming environment for customers.

• Improved camp cleanliness and organization with thorough daily inspections and maintenance tasks.
• Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
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• Worked with children of varying age, interest, skill, and developmental levels.
• Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
• Led groups of children safely through variety of camp activities.
• Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
• Collaborated with other camp counselors to design fun and enriching learning activities for campers.
• Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.
• Ensured smooth transitions between activities by efficiently managing time and resources throughout each day.
• Participated in regular staff meetings to discuss strategies for improvement in areas such as programming, behavior management, and staff training.