Marven Saintus
Kissimmee,FL
Summary
Dynamic professional with a proven track record at HHS Environmental Services, excelling in facility maintenance and safety compliance. Skilled in staff training and customer service, I effectively led teams to enhance operational efficiency and uphold high cleanliness standards. Committed to fostering teamwork and ensuring a safe environment for all.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
4
4
years of professional experience
Work History
Custodian Supervisor
HHS Environmental Services
10.2023 - 10.2025
- Supervised daily cleaning operations to ensure facility standards and safety compliance.
- Trained and mentored custodial staff on equipment usage and cleaning protocols.
- Monitored inventory levels of cleaning supplies and equipment for efficient operation.
- Conducted regular inspections to maintain cleanliness and address maintenance issues.
- Assigned job duties and monitored performance against objectives.
- Trained and mentored new staff on cleaning and safety protocols.
Banking Customer Service Representative
TTEC Services
03.2022 - 10.2023
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Maintained up-to-date knowledge of banking regulations and compliance requirements to mitigate risks.
- Assisted in fraud prevention efforts by closely monitoring customer accounts and reporting suspicious activity as required.
Education
High School Diploma -
Liberty High School
Kissimmee, FL05-2018
Skills
- Facility maintenance
- Safety compliance
- Staff training
- Customer service
- Attention to detail
- Health and safety
- Teamwork
Timeline
Custodian Supervisor
HHS Environmental Services
10.2023 - 10.2025
Banking Customer Service Representative
TTEC Services
03.2022 - 10.2023
High School Diploma -
Liberty High School