Marvette Cooper
Dallas,TX
Summary
Resourceful professional in management operations known for high productivity and efficient task completion. Possess specialized skills in strategic planning, team leadership, and operational improvement. Excel in communication, problem-solving, and adaptability, ensuring seamless execution of business strategies and enhancement of team performance.
Overview
17
17
years of professional experience
Work History
Shop Manager
Michael Kors
Frisco, TX
02.2023 - Current
- Facilitated superior service experience for premium global brand
- Built and maintained sound business relationships with internal and external business partners.
- Monitored inventory levels frequently to prevent stockouts
- Connected with customers to provide assistance and collect feedback to optimize operations.
- Guided team to consistently achieve daily, weekly and monthly production goals.
- Raised profits by setting ambitious sales goals for employees, encouraging sales staff, prioritizing customer service, and resolving customer issues.
Visual Merchandiser
Target
Irving, TX
01.2020 - 01.2023
- Executed visually appealing setups matching the designated site
- Strengthened brand presence using effective and integrated showcases
- Tailor displays to align with business and sales trends
- Performed audits and installations while validating existing marketing elements through visual setups
- Planned seasonal changes in store layouts, including decorations, props and other visuals.
Visual Merchandiser
Belk Department Store
Tupelo, USA
01.2018 - 01.2020
- Leveraged experience in design to create eye-catching, on-trend presentations fitting satellite sites
- Executed Corporate guidelines for visual displays and vendor stores
- Travel to assist other satellite locations with visual set-ups, floor moves, and Corporate visits
- Coordinate with management teams to create an engaging retail environment
- Inspected existing displays regularly to ensure they were up to company standards.
Visual Merchandising Manager
BonTon-Boston Store
West Bend, USA
01.2013 - 01.2018
- Applied experience in innovative display implementation at various sites
- Implement and execute Corporate directives on visual set-ups and vendor shops
- Travel to assist other satellite locations with visual set-ups, floor moves, and Corporate visits
- Collaborate with Managers, Buyers and Vendors to achieve appealing shopping experience
- Created cohesive displays that highlighted products, maximized space, and reinforced brand identity.
Co-Manager
Ann Taylor LOFT
Brookfield, USA
01.2009 - 01.2012
- Delivered urgent updates through digital, verbal, and handwritten communications
- Enhanced company growth through targeted education sessions
- Installed and maintained in-store visual displays through steaming and pinning to induce product awareness and increase sales
- Handled incoming deliveries following set protocols
- Resolved customer disputes in a professional manner while maintaining high levels of customer satisfaction.
27-POS Specialist
Kohl's Department Store
Glendale, USA
01.2009 - 01.2010
- Ensured effective POS staffing to enhance operational efficiency
- Ensured exceptional customer service techniques through Company's G.R.E.A.T initiative
- Adhered to guidelines for document security and auditing tasks
- Collaborated with internal Leadership Team on operational updates
- Coordinated with other departments to ensure efficient workflow processes.
Inventory Specialist
Aldrich Chemicals
01.2008 - 01.2009
- Hired by Kelly Services Staffing Agency for company role
- Executed detailed inventory assignments with consistent accuracy
- Conducted audits on relocation assignments to enhance safety and efficiency
- Worked with cross-functional team to ensure project accuracy
- Executed daily operations in chemical warehouse
Sales and Service Associate
White House Black Market
Glendale, USA
01.2008
- Styled female clients for diverse lifestyle occasions
- Captured and logged client information for Black Book program ensuring loyalty
- Enhanced stockroom organization to drive sales efficiency
- Outlined extended services tailored to client needs
Retail Intern
Harpo Inc.-The Oprah Store
Chicago, USA
01.2008
- Streamlined consistent customer service strategies for celebrity-owned enterprise
- Met distribution, merchandising, and pricing goals
- Maintained confidentiality for organization, clients, and high-profile guests
- Supported day-to-day functions of start-up venture
- Supported the sales floor by helping customers locate items, answer questions, and make purchases.
Wardrobe Stylist Intern and Personal Assistant
The Image Studios
Chicago, USA
01.2007
- Selected items catering to a diverse clientele in the heart of Chicago
- Collaborated with buyers to advise on seasonal fashion selections
- Contributed to efforts aimed at establishing new business relationships
- Managed out-of-town travel plans to support new facility opening
Education
Bachelor of Arts - Merchandising Management, Fashion Concentration
International Academy of Design and Technology
Chicago, IL01.2008
A.A.S. - Fashion Marketing, Retail Concentration
Milwaukee Area Technical College
Oak Creek, WI01.2002
Skills
- Visual Merchandising
- Vendor and Client Relations
- Interdepartmental Coordination
- Customer Relations and Retention
- Multi-Site Visual Execution and Operations
- Problem Resolution
- Innovative
- Brand representation
- Social Media Marketing
- Sales Analysis
- Budgeting and finance
Timeline
Shop Manager
Michael Kors
02.2023 - Current
Visual Merchandiser
Target
01.2020 - 01.2023
Visual Merchandiser
Belk Department Store
01.2018 - 01.2020
Visual Merchandising Manager
BonTon-Boston Store
01.2013 - 01.2018
Co-Manager
Ann Taylor LOFT
01.2009 - 01.2012
27-POS Specialist
Kohl's Department Store
01.2009 - 01.2010
Inventory Specialist
Aldrich Chemicals
01.2008 - 01.2009
Sales and Service Associate
White House Black Market
01.2008
Retail Intern
Harpo Inc.-The Oprah Store
01.2008
Wardrobe Stylist Intern and Personal Assistant
The Image Studios
01.2007
Bachelor of Arts - Merchandising Management, Fashion Concentration
International Academy of Design and Technology
A.A.S. - Fashion Marketing, Retail Concentration
Milwaukee Area Technical College
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