Seasoned AVP, Commercial Lines Manager at JenCap Specialty Insurance Services, adept in operations and staff management. Excelled in enhancing underwriting processes and fostering team excellence, significantly contributing to strategic initiatives and market expansion. Demonstrated expertise in partnership development and innovation management, ensuring robust distribution strategies and organizational growth.
Overview
14
14
years of professional experience
1
1
Certification
Work History
AVP, Commercial Lines Manager
JenCap Specialty Insurance Services
Worcester, MA
05.2011 - Current
Maintained detailed records of underwriting decisions and processes.
Solicited and evaluated insurance applications to approve or decline risks based on company guidelines.
Negotiated with customers regarding policy terms and conditions as needed.
Developed recommendations for policy terms and conditions based on evaluation results.
Collaborated with other departments within the organization to ensure efficient processing of customer applications.
Participated in meetings with senior management team members regarding strategic initiatives for improving product offerings or increasing market share.
Determined level of acceptable risk by reviewing applications for coverage and loss control reports.
Monitored staff performance and addressed issues.
Coached, mentored and trained team members in order to improve their job performance.
Assisted in the development of training materials for new hire underwriters.
Evaluated existing policy guidelines for effectiveness and recommended changes where appropriate.
Assisted with new business processing, renewals, endorsements, cancellations and reinstatements.
Interviewed prospective employees and provided input to HR on hiring decisions.
Planned and led team meetings to review business results and communicate new and ongoing priorities.
Organized team activities to build camaraderie and foster pleasant workplace culture.