MARVIN A. TORRES RIVERA
Las Vegas
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
4
4
years of professional experience
Work History
Software Duplicator
Aristocrat Technologies Inc.
Las Vegas, NV
04.2025 - Current
- Utilize Dynamics 365 (D365) to support production, conversion, and parts-related operations while maintaining data accuracy and meeting operational deadlines.
- Process software duplication requests and support fulfillment of gaming product conversion orders.
- Coordinate with ERP, Parts, Scheduling, and Configurations teams to resolve operational issues and improve workflow efficiency.
- Perform scrubbing and validation activities for conversion, production, and parts orders to ensure compliance with work instructions and quality standards.
- Research, document, and communicate issues affecting order completion while helping minimize delays.
- Contribute process improvement recommendations that increase productivity and operational effectiveness.
- Maintain detailed records and ensure accurate completion of assigned tasks.
Assembler (Temp)
Aristocrat Technologies Inc.
Las Vegas, NV
08.2024 - 04.2025
- Assembled Electronic Gaming Machines (EGMs) according to established quality and production standards.
- Followed detailed work instructions and collaborated with multiple departments to address manufacturing concerns and improve processes.
- Assisted production leadership with Material Review Boards (MRBs), task coordination, and workflow analysis.
- Participated in audits and continuous improvement initiatives that enhanced operational efficiency.
- Developed strong knowledge of Aristocrat gaming hardware, components, and manufacturing processes.
- Consistently met production goals while maintaining high attention to detail and quality standards.
Attendant
24 Hour Laundromat Twain
Las Vegas, NV
06.2023 - 07.2024
- Delivered exceptional customer service by addressing customer inquiries, concerns, and service requests.
- Troubleshot equipment issues and performed routine inspections and maintenance activities.
- Managed customer orders while ensuring compliance with specific customer instructions.
- Provided recommendations and solutions based on customer needs.
- Successfully balanced multiple responsibilities in a fast-paced environment.
Game Operator
Circus Circus Midway
Las Vegas, NV
06.2022 - 06.2023
- Provided customer support to guests from diverse backgrounds while maintaining a positive customer experience.
- Diagnosed and resolved arcade game malfunctions to minimize downtime and improve guest satisfaction.
- Managed inventory and distribution of prizes, supplies, and operational equipment.
- Handled customer concerns, complaints, and service requests professionally.
- Adapted effectively during high-volume periods, holidays, conventions, and special events.
- Developed hands-on experience with gaming equipment operation, maintenance, and troubleshooting.
Education
CCR (College and Career Readiness Diploma) -
Rancho High School Magnet Academy
Las Vegas, NV05.2023
Skills
- Experienced in Dynamics 365 (D365)
- Customer Service
- Problem Solving & Issue Resolution
- Cross-Functional Communication
- Inventory Awareness & Material Handling
- Microsoft Outlook, Word, Excel, Google Workspace Applications
- Process Improvement & Documentation
- Organizational Skills & Attention to Detail
- Team Collaboration & Independent Work
- Bilingual: English & Spanish
- Friendly, positive attitude
- Multitasking Abilities
LANGUAGES
Bilingual - English and Spanish (Seal of Biliteracy)- Read, Write, Speak
Timeline
Software Duplicator
Aristocrat Technologies Inc.
04.2025 - Current
Assembler (Temp)
Aristocrat Technologies Inc.
08.2024 - 04.2025
Attendant
24 Hour Laundromat Twain
06.2023 - 07.2024
Game Operator
Circus Circus Midway
06.2022 - 06.2023
CCR (College and Career Readiness Diploma) -
Rancho High School Magnet Academy