Marvin Bensman
Queen Creek,AZ
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Diligent and reliable Hand Packer successful at handling high-volume, physically-challenging work, standing for long periods and moving with ease. Excellent physical stamina, teamwork capabilities and communication skills. Dedicated to surpassing production goals and maximizing customer satisfaction every day. Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Electronics Sales Associate
Walmart
- Managed 30+ inbound calls daily to assist with customer inquiries as well as face to face customer service
- Carried out all transactions on cash terminal, such as cash, checks, and card payments
- Maintaining the balance and accuracy of the cash drawer
- Responsible for opening and closing department as keyholder
- Trained 6 new associates into customer service specialists
- Cross trained in working different departments such as sporting goods, hardware, fabric and crafts, and online grocery pickup.
- Increased customer satisfaction by providing knowledgeable assistance and personalized recommendations for electronics purchases.
- Maintained a clean, organized, and visually appealing sales floor, ensuring an enjoyable shopping experience for customers.
Modular Team Associate
Walmart
- Responsible for resetting different areas of the store to display new merchandise for the season.
- Actively participated in cross-departmental collaboration efforts, enabling the seamless integration of modular systems within various business functions.
- Collaborated closely with team leads to identify potential bottlenecks in processes, resulting in timely resolution of issues affecting project timelines.
Amazon Delivery Driver
PRO DELIVERY LLC
04.2022 - 06.2023
- Loaded truck and properly secured items to prevent damage for deliveries.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
Retail Sales Associate
Walmart
03.2018 - 04.2022
- Received and unpacked new merchandise
- Sorted by categories which led to a more effective in-stock process
- Customer Availability Program 2 (CAP2)
- Unloading merchandise from the daily delivery and sorting it by departments
- Stocking shelves to satisfy customer needs in an accurate and speedy manner
- Responded to customer inquiries and assisting them in locating the proper product
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Engaged with customers on sales floor, offering assistance and improving shopping experience.
Education
High School Diploma -
Poston Butte High School
San Tan Valley, AZ05.2019
Skills
- Merchandising and Display
- Sales assistance
- Safety and Cleanliness Standards
- Customer Assistance
- Computer skills
- Cashiering
- Cash Handling
- Pricing
- Delivery driver experience (1 year)
- Load & Unload
- Organizational Skills
- Inventory Management
- Freight Experience
- Ability to Lift 40 pounds
- Effective Communication
- Payment Processing
- Sales floor organization
- Self Motivation
- Cash Register Operation
- Store Organization
- Friendly and Helpful
- Store Opening and Closing
- Positive Customer Engagement
Certification
Driver's License, 01/01/19, Present
Languages
English
Full Professional
Spanish
Professional Working
Timeline
Amazon Delivery Driver
PRO DELIVERY LLC
04.2022 - 06.2023
Retail Sales Associate
Walmart
03.2018 - 04.2022
Electronics Sales Associate
Walmart
Modular Team Associate
Walmart
High School Diploma -
Poston Butte High School