Marvin Bindoy
Pasadena,CA
Summary
Dedicated Service Crew Member with a proven track record at McDonald's, excelling in customer service and cash handling. Skilled in maintaining high cleanliness standards and efficiently processing payments, consistently enhancing customer satisfaction. Demonstrates strong interpersonal skills and a commitment to excellence, contributing to a 20% increase in repeat customer visits.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Service Crew Member
McDonald's
06.2023 - Current
- Collaborated with team members to meet high standards of service during peak hours.
- Enhanced customer satisfaction by providing efficient and friendly service.
- Maintained a clean and organized work environment for improved customer experiences.
- Kept customers and crew areas organized.
- Kept all prep areas clean by sweeping, mopping and washing down counters.
- Ensured timely delivery of orders by prioritizing tasks according to demand during busy periods.
- Handled cash transactions responsibly, ensuring accurate accounting for daily sales.
- Resolved customer complaints promptly and professionally, maintaining a focus on overall satisfaction.
- Operated cash registers and POS systems, handling over $300 in cash daily.
Team Member
CVS Pharmacy
02.2017 - 05.2017
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Contributed to team success by completing jobs quickly and accurately.
Team Member
CVS Pharmacy
02.2016 - 05.2016
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
Education
High School Diploma -
12.2024
- Completed professional development in Phlebotomy
- Continuing education in Phlebotomy
High School Diploma -
05.2017
Skills
- Customer service
- Cleaning and sanitizing
- Cash handling
- Payment processing
- Beverage preparation
- Taking orders
Certification
- ServSafe Food Handler's Certification
Languages
English
Full Professional
Interests
- Watching Movies and TV Shows
- Music
- Gym Workouts
- Backpacking and Hiking
- Video Gaming
- Hiking
Timeline
Service Crew Member - McDonald's
06.2023 - Current
Team Member - CVS Pharmacy
02.2017 - 05.2017
Team Member - CVS Pharmacy
02.2016 - 05.2016
Pasadena High School - High School Diploma,
Charter Oaks Adult Education - High School Diploma,
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