Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Marvin Borja

Sterling,VA

Summary

Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Account Manager

Life Time Fitness Inc.
Sterling, VA
04.2021 - Current
  • Enhanced membership experience through effective communication and connection-building skills, ensuring members utilized Life Time products and services.
  • Achieved success in actively promoting Life Time products such as new memberships and sports programs, resulting in increased customer acquisition.
  • Orchestrated process lags by training employees on best practices and protocols.
  • Enhanced lead conversion rates by diligently making regular follow-up calls and sending emails.
  • Provided support in handling member inquiries, organizing tours, conducting sales activities, and delivering presentations.
  • Cultivated lasting rapport with a variety of members, resulting in increased engagement
  • Successfully achieve sales objectives for sports programming and membership retention through dedicated outreach initiatives.

Solar Sales Marketer

Smart Roof
Reston, VA
04.2023 - 07.2023
  • Achieved outstanding results as a highly motivated door-to-door solar sales representative with a strong commitment to promoting sustainable energy solutions.
  • Effectively engages potential customers through education on solar benefits and achieves high closing rates.
  • Achieved consistent deal closure by negotiating pricing, addressing concerns, and satisfying customers.
  • Collaborated with installation teams to effectively schedule and execute solar panel installations.
  • Collected and reported on customer demographics, preferences, and buying habits to help marketing teams target strategies.
  • Maintained accurate records of customer interactions using CRM software.

Supply Chain Project Manager

DH Companies
Manassas, VA
08.2018 - 04.2021
  • Responsible for being a leader in managing multiple competing renovation projects for various hospitality companies.
  • Efficiently oversees various renovation projects with competing demands while monitoring and maintaining project margins.
  • Effectively leads the prioritization of logistical tasks for successful execution of timeline and budget to ensure a better renovation project outcome.
  • Manages effective communication flows with the team and key stakeholders to ensure transparency on project requirements and milestones.
  • Sources and onboards new transportation vendors, and maintains KPI matrix to detect existing quality issues on either service or cost.
  • Utilizes the TMS database to update daily work efforts.
  • Developed training programs for staff members involved in supply chain operations, focusing on safety protocols, operational best practices.
  • Facilitated risk management within the supply chain, developing contingency plans to mitigate potential disruptions.

Transportation Operations Specialist

DHL eCommerce
Sterling, VA
10.2017 - 08.2018
  • Provided customer service and operational support at DHL e-Commerce's transportation operations center for efficient and timely dispatch of customer materials and shipments.
  • Monitored packages and shipments for timely customer pick-ups and deliveries to distribution centers.
  • Dispatched vendors promptly for pick-ups and deliveries.
  • Updated TMS system with current and pertinent information.
  • Successfully resolved vendor billing problems through effective collaboration with the procurement department.
  • Demonstrated strong multitasking skills by effectively handling multiple incoming calls and coordinating with couriers in the field.

Education

High School Diploma -

Potomac Falls High School
Potomac Falls, VA
01-2017

Bachelor of Science - Cybersecurity And Information Assurance

Western Governors University
Salt Lake City, UT

Skills

  • Adaptability and Flexibility
  • Trouble Shooting
  • Teamwork and Collaboration
  • Attention to Detail
  • Effective Communication
  • Problem-Solving
  • Task Prioritization
  • Business Continuity

Certification

  • Google Cyber Security Certification
  • Google AI Essentials
  • Google Project Management Certification
  • Codeacademy Code Foundations

Timeline

Solar Sales Marketer

Smart Roof
04.2023 - 07.2023

Account Manager

Life Time Fitness Inc.
04.2021 - Current

Supply Chain Project Manager

DH Companies
08.2018 - 04.2021

Transportation Operations Specialist

DHL eCommerce
10.2017 - 08.2018

High School Diploma -

Potomac Falls High School

Bachelor of Science - Cybersecurity And Information Assurance

Western Governors University
Marvin Borja