Marvin Byrd
Charlotte,NC
Summary
Transportation and logistics professional well-versed in materials management and inventory reconciliation. Effectively develops and implements process controls and quality improvement initiatives that reduce costs and increase company revenue. Highly motivated and results-driven warehouse professional bringing extensive experience in logistics and distribution. Team player and natural leader with excellent communication skills. Organized Shipping Clerk offers 22-year background creating shipping documents, pulling inventory and monitoring shipments. Hardworking and customer-oriented individual possessing strong communication and mathematics skills. Well-versed in operating scanners, forklifts, dollies and scales.
Overview
24
24
years of professional experience
Work History
Shipping and Receiving Manager
Inolex, Inc.
Charlotte
10.2022 - Current
- Managed a staff of 8 responsible for shipping of all finished Goods to the customers, receiving all raw materials and maintaining a warehouse with efficiency and timeliness
- Work with all personnel in training, developing and sustaining 6s program
- Work with Quality Assurance Manager on SOP creation and management
- Managed material warehouse flow
- Maintained long-term customer relationships through prompt and courteous service
- Communicated all delays due to carrier schedule changes to customers and supervisors
- Forecasted manpower requirements based on daily workload and company targets
- Coordinated quarterly shipping updated
- Enhanced shipping efficiency by implementing streamlined processes and procedures.
- Streamlined receiving operations for faster turnaround times and improved customer satisfaction.
- Managed inventory control with meticulous attention to detail, ensuring accurate stock levels.
- Reduced shipping errors by implementing a comprehensive quality assurance program.
- Coordinated logistics efforts, optimizing delivery routes and reducing transportation costs.
- Developed strong relationships with carriers to negotiate competitive rates and secure timely deliveries.
- Supervised warehouse staff, providing training and guidance to improve overall performance.
- Conducted regular audits of shipping and receiving processes, identifying areas for improvement and implementing corrective actions.
- Implemented new software systems to automate tracking and documentation of shipments, improving accuracy and reducing manual labor hours spent on paperwork.
- Created effective communication channels between warehouse staff, management, and customers to address concerns promptly and maintain smooth operations.
- Optimized warehouse layout for efficient product flow from receiving to shipping areas, minimizing wasted time in transit between locations.
- Collaborated with sales teams to meet deadlines for special orders or expedited shipments, ensuring customer satisfaction through prompt service.
- Monitored supply chain trends to identify potential challenges or opportunities for growth within the industry sector.
- Established safety protocols within the workplace, reducing accidents among employees during daily tasks while maintaining OSHA compliance standards.
- Improved order processing speed by introducing barcode scanning technology into the workflow process.
- Managed budgets related to shipping and receiving expenses while achieving cost-saving measures without compromising operational efficiency.
- Organized cross-functional meetings that facilitated open dialogue amongst various departments including Sales Representatives, Customer Service Specialists, and Warehouse Associates.
- Conducted performance evaluations of shipping and receiving team members regularly to identify areas for growth and development while reinforcing expectations for productivity levels.
- Prepared shipping documents and invoices, processed payments, and fielded client questions.
- Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
Warehouse/Shipping Manager
Cook and Boardman
Charlotte NC
12.2016 - 10.2022
- Responsible for managing a 110,000 sq, ft
- Warehouse in all aspects of shipping, receiving and inventory
- Basically performed all duties as i did for Assa Abloy
- Streamlined shipping processes by implementing efficient packing and tracking systems.
- Reduced order errors with thorough quality control checks before dispatching shipments.
- Optimized warehouse layout for increased productivity, resulting in faster order fulfillment times.
- Implemented inventory management software to monitor stock levels and prevent product shortages.
- Negotiated favorable freight rates with carriers, leading to reduced transportation costs.
- Developed strong relationships with suppliers and carriers, ensuring timely delivery of shipments.
- Trained and supervised warehouse staff in proper handling techniques for safe loading and unloading of goods.
- Coordinated international shipments by researching customs regulations and preparing necessary documentation.
- Enhanced customer satisfaction by resolving shipment issues promptly and professionally.
- Established performance metrics for shipping department, driving continuous improvement initiatives.
- Conducted regular audits of shipping procedures, identifying areas for improvement and implementing corrective actions.
- Developed a comprehensive safety program for warehouse operations, reducing workplace accidents significantly.
- Maintained compliance with all regulatory requirements regarding transportation of hazardous materials.
- Improved workflow efficiency through the implementation of cross-training programs within the shipping department.
- Monitored industry trends and best practices, incorporating new strategies into overall operations as appropriate.
- Managed budget allocation for shipping expenses, consistently staying within established financial targets.
- Ensured accurate record-keeping through diligent maintenance of shipment logs and databases.
- Spearheaded process improvements that led to streamlined workflows, reducing average processing time per shipment.
- Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
- Determined most cost-effective procedures and routes for shipments.
- Lead team of 15 employees packaging, palletizing and shipping up to 75 boxes per day.
- Boosted inventory and record-keeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
- Orchestrated routing by producing accurate shipping documentation and package labels.
- Communicated with vendor representatives to resolve damaged shipments and item shortages.
- Investigated and adopted optimal shipping and receiving strategies by selecting best carriers, routes, and methods to minimize costs and enhance schedules.
Shipping and Scheduling Supervisor
Assa Abloy Entrance Systems
Monroe NC
01.2012 - 12.2016
- Responsible for shipping all finished Goods to the customers in a timely manner
- In charge of all the scheduling of the pickups using LTL, TL, Ocean containers, UPS, FedEx, Import and Export, 3PL, etc
- Responsible for figuring all freight cost, best shipping method, and make sure the customer product get to them without damage
- Work with all personnel in training, developing and sustaining 6s program
- Train all personnel in compliance with OSHA and DOT standards
- Responsible for all freight claims
- Following up with all claims making sure payment is made
- Work with Quality Manager for Quality Assurance.
- Improved employee satisfaction by addressing scheduling conflicts promptly and fairly.
- Successfully managed staff schedules during high-volume periods, ensuring optimal coverage without sacrificing quality of service.
- Implemented proactive measures to address potential scheduling challenges related to vacations, sick days, or unexpected absences.
- Conducted regular audits of the scheduling system to ensure accuracy and identify areas for improvement.
- Provided ongoing support and guidance to employees regarding schedule-related inquiries or concerns.
- Established strong relationships with internal stakeholders through clear communication channels and timely responses to requests or inquiries.
- Evaluated employee performance in relation to scheduling adherence, providing feedback as needed for continuous improvement efforts.
- Developed innovative solutions for handling complex scheduling scenarios that accommodated both business needs and individual preferences.
- Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
- Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
- Developed strong working relationships with management and executive team through effective scheduling and communication skills.
Supervisor
Wainwright Industries
Charlotte NC
05.2000 - 12.2011
- Manage warehouse for $250 million international climate control products distributor for Carrier Corporation
- Responsible for distribution in the U.S
- Direct team lead personnel, and 28 support staff
- Manage receiving, picking, packing, and shipping of 100 orders daily
- Operate facility in compliance with OSHA and DOT standards
- Distribute scientific, laboratory, climate supplies and equipment.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Identified operational inefficiencies and implemented corrective measures, leading to an overall increase in effectiveness.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Evaluated employee performance and coached and trained to improve weak areas.
- Achieved results by working with staff to meet established targets.
Education
Associate of Science -
ITT Technical Institute
Charlotte, NC12.2011
GED -
Anson Sr. High School
Wadesboro, NC06.1983
Skills
- Warehouse and manufacturing operation
- OSHA requirements knowledge
- Familiar with WMS
- Deadline-driven
- Conflict Resolution
- Logistics Coordination
- Continuous Improvement
- Process Improvement
- Supply Chain Management
- Problem Solving
- Quality Assurance
- Quality Control
- Inventory Reconciliation
- Distribution Coordination
- Workforce Management
- Global Supply Chain Management
Additional Information
Transportation and logistics professional well-versed in materials management and inventory reconciliation. Effectively develops and implements process controls and quality improvement initiatives that reduce costs and increase company revenue. Highly motivated and results-driven warehouse professional bringing extensive experience in logistics and distribution. Team player and natural leader with excellent communication skills.
Timeline
Shipping and Receiving Manager
Inolex, Inc.
10.2022 - Current
Warehouse/Shipping Manager
Cook and Boardman
12.2016 - 10.2022
Shipping and Scheduling Supervisor
Assa Abloy Entrance Systems
01.2012 - 12.2016
Supervisor
Wainwright Industries
05.2000 - 12.2011
Associate of Science -
ITT Technical Institute
GED -
Anson Sr. High School