"Motivated and excited to expand three-plus years of extensive logistics coordination. I aim to continue learning faster routes from the majority of states to other countries around the globe. Additionally, I will maintain my detail-oriented work and a strong track record of managing transportation with valuable cargo while prioritizing accuracy, punctuality, and compliance."
Overview
14
14
years of professional experience
Work History
Air Operations Specialist
Flexport
11.2024 - 01.2025
Collected, arranged, and input information into database system.
Devised and implemented processes and procedures to streamline operations.
Observed packing operations to verify conformance to specifications.
Obtained competitive rates and space with airlines, steamship lines, railways and trucking companies.
Completed AES filings for U.S. Customs exports requirements, prepared letters of credit and put together export declarations.
Verified shipments against documents to maintain accuracy.
Logistics Coordinator
Unicargo Express
01.2021 - 05.2024
Logistics Export Coordinator
Managing Shipments: Oversee preparation and shipment of cargo to international destinations. Obtain necessary permits and documentation for smooth transportation including D.G.(Dangerous goods).
Customer Communication: Liaise with customers, vendors, over-seas partners regarding shipment status and delivery timelines. Resolve any shipment-related issues.
Customs Compliance: Advise on customs regulations, duties, and taxes for specific shipments. Ensure legal compliance during the export process.
Vendor Relations: Maintain relationships with external vendors (carriers, freight agents, Brokers). Negotiate rates and coordinate transportation services.
Accurate Documentation: Keep precise shipping records and maintain necessary paperwork. Prepare commercial invoices and certificates of origin.
Inventory Monitoring: Monitor inventory levels and prevent shortages. Collaborate with various departments for timely delivery.
Customer Consultant Specialist
Best Buy/Pacific Sales kitchen and Home
10.2015 - 01.2019
As a Customer Service Specialist at Pacific Kitchen and Home, my main responsibilities include:
Ensuring fast, friendly, and accurate processing of customer transactions.
Providing an excellent customer experience.
Handling new orders, returns, exchanges, and following the 5 steps of the sale.
Supporting the sales floor by assisting with customer follow-up, scheduling deliveries, and checking purchase orders.
Managing inventory processes, including warehouse functions like research, receiving, shipping, and will calls.
Organizing the Customer Service work center and finding solutions to organizational challenges.
Selling accessories and General Service contracts to customers during sales order reviews.
Merchandising Execution Area Supervisor
The Home Depot
01.2011 - 01.2018
As a MEAS I was responsible for managing and maintaining product displays and arrangements within The Home Depot retail stores. Their primary goals are to enhance the customer experience, boost sales, and optimize inventory turnover.
Supervision and Coordination(Team of 6 or more): You lead a team of Merchandising Execution Associates (MEA).
Presentation: You oversee the setup and maintenance of product displays.
Inventory Management: Monitoring inventory levels and restocking product according to "run-rate"
Sales Support: Effective product displays contribute to increased sales.
Customer Experience Enhancement: Creating a positive shopping experience is a priority.
Education
Associates -
Cerritos College
Norwalk, CA
08.2025
High School Diploma - undefined
Paramount High School
01.2009
Skills
Knowledgeable with DG DOT and IATA
Fast and accurate data entry
Proficient with E-FREIGHT data entry
Proficient with IATA Regulations
Ability to work within established policies, procedures and guidelines
Ability to work with overseas agents
Ability to identify customer needs and refer products and services