Marvin Dagrin
West Park,Fl.
Summary
Experienced, comfortable working in fast-paced where deadline and superior communication skills are required. Trustworthy, ethical, and committed. Confident and poised in interactions with individuals at all levels. Detail-oriented and resourceful in completing projects; able to multi-task effectively.
Overview
5
5
years of professional experience
Work History
Front Desk Safety Attendant
HCA Florida Westside Hospital
Westside, FL
02.2024 - Current
- Observed patient behavior for signs of anxiety or agitation which may lead to unsafe behaviors.
- Assisted with providing physical restraints when necessary according to established protocols.
- Ensured that all necessary information was documented accurately in order to maintain accurate records regarding patient safety incidents.
- Performed administrative tasks such as answering telephones, filing paperwork, and preparing documents for review by healthcare personnel.
- Communicated effectively with members of the healthcare team about issues related to patient safety.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Confirmed visitor identification prior to granting entry into the building.
- Enforced hospital regulations regarding visitors, personnel, and vehicles.
- Conducted rounds of hospital premises to ensure safety and security measures were being met.
- Performed routine patrols throughout the facility grounds or parking lots.
Pharmacy Scheduler
CVS
Hollywood, FL
11.2022 - 02.2024
- Verified insurance coverage prior to filling prescriptions for customers to ensure proper reimbursement of services rendered.
- Assisted customers with resolving payment issues by researching possible solutions or referring them to appropriate resources.
- Monitored and updated all patient scheduling in coordination with physicians.
- Coordinated appointment schedules with all relevant facility departments.
- Scanned and stored all patient insurance documents and medical history records with accuracy and confidentiality.
- Maintained and updated all computerized client appointment schedules on a regular basis.
- Answer phone calls, take messages for providers, schedule appointments, and handle patient inquiries.
- Maintained a high level of professionalism when dealing with difficult customers.
Pharmacy Cashier
Walgreens
Hollywood, FL
06.2020 - 12.2022
- Greeted customers, provided excellent customer service, and answered inquiries in a timely manner.
- Processed returns and exchanges in compliance with pharmacy policies.
- Coordinated with pharmacy staff to expedite filling of prescriptions during high-volume periods.
- Upheld strict confidentiality in accordance with HIPAA regulations and company policies.
- Verified patient information to ensure accuracy of prescriptions filled.
- Processed payments accurately using cash registers and credit card machines.
- Answered phone calls to assist customers with questions and orders.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
Education
Associate of Arts -
Broward College
Fort Lauderdale, FL06-2027
Florida Class D Security Guard
Versatile Security School
Miami, FL01-2024
Patient Care Technician/ BLS -
Sheridan Technical College
Hollywood, FL07-2023
High School Diploma -
South Broward High School
Hollywood, FL07-2023
Skills
- Interpersonal Skills
- Detail Oriented
- Medical Scheduling
- Strong Communication Skills
- Microsoft Office
- Self-Motivation
- Organizational Skills
- Professionalism /Responsible
- Attention to Detail
- Time Management Abilities
- Direct Patient Care
- Teamwork and Collaboration
- Patient Care
- Customer Service
Volunteering
Palm Garden of Aventura, Patient Care Technician, Provided reception support and give general information to visitors and families, Communicated with patients and assisted them with feeding and hygiene needs, and maintained a clean, safe, and organized work environment. Transported patients when needed, supported nurses with various tasks as required, and maintained confidential patient medical records and files. Prepared beds, restocked supplies, scheduled appointments, and prepared and managed professional tools and equipment. Managed patient records and assisted patients and families in filling out admission forms.
Timeline
Front Desk Safety Attendant
HCA Florida Westside Hospital
02.2024 - Current
Pharmacy Scheduler
CVS
11.2022 - 02.2024
Pharmacy Cashier
Walgreens
06.2020 - 12.2022
Associate of Arts -
Broward College
Patient Care Technician/ BLS -
Sheridan Technical College
High School Diploma -
South Broward High School
Florida Class D Security Guard
Versatile Security School
Similar Profiles
RAYNA M. ENNISRAYNA M. ENNIS
RN EMERGENCY NURSE/PRECEPTOR at HCA FLORIDA WESTSIDE HOSPITALRN EMERGENCY NURSE/PRECEPTOR at HCA FLORIDA WESTSIDE HOSPITAL
ROBIN ANTONYROBIN ANTONY
Lead CT Technologist at HCA FLORIDA WESTSIDE HOSPITALLead CT Technologist at HCA FLORIDA WESTSIDE HOSPITAL
Magyury Gomez, MDMagyury Gomez, MD
Resident Physician, Internal Medicine at HCA Florida Westside HospitalResident Physician, Internal Medicine at HCA Florida Westside Hospital