Refined and guest-centric hospitality leader with over 5 years of experience in luxury, high-volume environments, including flagship restaurant openings and upscale service operations. Specializes in orchestrating seamless guest journeys, cultivating service excellence, and leading high-performing teams under brand-aligned standards. Adept in real-time service management, VIP handling, team training, and cross-departmental coordination—delivering elevated experiences that reflect the expectations of globally recognized luxury brands like Four Seasons.
Service Manager | Opening Team – Flagship Location.
Din Tai Fung – New York City, NY
January, 2024 – Present