Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Erika Wilcox, MHA, BSN, RN

San Antonio,Texas

Summary

A proficient and successful operations manager, adept at enhancing revenue through operational efficiency and fostering teamwork with corporate assets. Prepared to utilize my leadership skills, operational expertise, clinical knowledge, and dedication to achieve excellent healthcare and financial results

Overview

13
13
years of professional experience
1
1
Certification

Work History

Administrator/Nurse Clinical Liaison

United Surgical Partners International
Boerne, Texas
05.2022 - Current
  • Increased EBITDA drivers through aggressive market strategies providing ability for distributions to shareholders
  • 6x increase in valuation during tenure
  • Navigated banking/debt covenant barriers with financial institutions
  • Navigated partnership growth and equity transactions
  • Supported growth opportunities in orthopedic and spine service lines
  • Assisted new acquisitions in regulatory compliance and readiness.
  • Aligning new acquisitions with appropriate corporate resources and support.

Administrator

United Surgical Partners International
08.2021 - 05.2022
  • Responsible for all aspects of operating functions managing 40 direct reports while achieving primary goal of efficiently providing surgical services that exceed customer expectations and improve clinical and financial operation
  • Increased case volume through facilitating negotiations with commercial insurance companies (Blue Cross Horizon).
  • Aligned relationships between orthopedic spine surgeons and pain management physicians ultimately yielding service line growth in both specialties.
  • United Surgical Partners Executive Development Program Graduate

Director of Nursing

Millennium Surgical Center
07.2020 - 08.2021
  • Head of Pandemic leadership/emergency management team with 35 direct reports
  • Represented the organization at all community events, answering questions, providing details and giving informative presentations.
  • Interacted effectively with all stakeholders, including clinical staff and patients by using active listening and interpersonal skills.
  • Worked with nurse manager to develop nursing staff through education, evaluation, performance management and competency improvement.
  • Interviewed and hired highly talented individuals bringing great skills and passion to daily jobs.
  • Identified nurses' and staff training needs and devised training programs to close gaps.
  • Developed, implemented, revised and evaluated policies and procedures.
  • Developed and adjusted work schedules for all clinical staff.
  • Established new policies and updated existing policies to improve standard of care for patients.
  • Produced monthly financial reports like income statements, balance sheets and cash flow statements for presentation to board of directors.

Surgical Services Manager

Millennium Surgical Center
08.2018 - 07.2020
  • Staff OR Circulator in 2018
  • Operating Room Supervisor in November 2019: Managing staffing needs (30 direct reports) and unfolding COVID-19 pandemic. Leading clinical staff in unprecedented times.

Operating Room/ Surgical Services Charge Nurse

Jefferson Cherry Hill Hospital
02.2016 - 12.2018


Serving on several leadership councils: Staffing Committee, Magnet Journey Committee, and Unit Based Council Recipient of Kennedy Health Systems "Employee of the Quarter" in the 3rd Quarter 2017

Surgical Services Charge Nurse/ICU / House Supervisor

Abilene Regional Medical Center
01.2015 - 01.2016

Charge nurse in the pre op and post op area of the surgical services department. Continued a PRN nursing position in the intensive care unit, and also worked weekends and holidays in the nursing administrative department as a House Supervisor.

ICU/ER RN

Prisma Health Tuomey Hospital
05.2011 - 12.2014
  • Performed duties as a critical care nurse including but not limited to assessments, making nursing diagnosis, planning, implementing interventions, and evaluating outcomes.

Education

Post Graduate Certificate - Business Strategy

Harvard University
Cambridge, MA
07.2024

Master of Healthcare Administration - Health Administration

New York University
New York, NY
05.2023

Bachelor of Science - Nursing

University of South Carolina Upstate
Spartanburg, SC
2014

Associate of Science - Nursing- ADN

Central Carolina Technical College
Sumter, SC
2011

Skills

  • Operational Leadership & Oversight
  • Seasoned in regulatory oversight and inspections
  • Business Development
  • Financial Management
  • Leadership and managerial management and development
  • Clinical supervision
  • Clinical Quality Improvement
  • Corporate leadership
  • Shareholder accountability
  • "Lean"/"Six Sigma" driven
  • Operating budgets
  • Policy development and optimization
  • Process improvements

Certification

Basic Life Support (BLS) Certification

Advanced Cardiac Life Support (ACLS) Certification

Pediatric Life Support (PALS) Certification

Registered Nurse in the State of TX (Compact License)

Timeline

Administrator/Nurse Clinical Liaison

United Surgical Partners International
05.2022 - Current

Administrator

United Surgical Partners International
08.2021 - 05.2022

Director of Nursing

Millennium Surgical Center
07.2020 - 08.2021

Surgical Services Manager

Millennium Surgical Center
08.2018 - 07.2020

Operating Room/ Surgical Services Charge Nurse

Jefferson Cherry Hill Hospital
02.2016 - 12.2018

Surgical Services Charge Nurse/ICU / House Supervisor

Abilene Regional Medical Center
01.2015 - 01.2016

ICU/ER RN

Prisma Health Tuomey Hospital
05.2011 - 12.2014

Post Graduate Certificate - Business Strategy

Harvard University

Master of Healthcare Administration - Health Administration

New York University

Bachelor of Science - Nursing

University of South Carolina Upstate

Associate of Science - Nursing- ADN

Central Carolina Technical College
Erika Wilcox, MHA, BSN, RN