Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Hi, I’m

Marvin Jones

Renton,WA

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

14
years of professional experience

Work History

Zara USA

Department Manager
11.2020 - Current

Job overview

  • Communicated with managers of other departments to maintain transparency.
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Partnered with merchandising team to plan and execute floor moves, merchandise placement, and overall sales set-up.
  • Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
  • Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
  • Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
  • Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Established team priorities, maintained schedules and monitored performance.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Zara USA

Visual Merchandiser
05.2014 - 11.2020

Job overview

  • Enhanced overall store appearance by applying careful consideration to product and display locations.
  • Monitored and replenished display inventory and restructured according to available stock.
  • Created interior displays to promote products in alignment with corporate sales objectives.
  • Managed aesthetically pleasing displays to showcase company products and increase sales.
  • Implemented inventory control measures to reduce shrinkage rates while maintaining attractive product displays.
  • Increased customer traffic through effective window displays that showcased new products and promotions.
  • Analyzed sales data to identify trends and adjust visual merchandising plans accordingly, maximizing revenue potential.
  • Trained and supervised junior team members in visual merchandising techniques for consistent brand presentation across the store.
  • Supervised and trained team of merchandising associates, verifying accuracy and efficiency in work processes.
  • Analyzed sales data and customer feedback to develop creative solutions to improve customer experience.
  • Developed merchandising strategy to efficiently move overstock.

Forever 21

Visual Merchandising Manager
01.2010 - 05.2014

Job overview

  • Managed merchandising standards and maintained consistency across distribution channels.
  • Created look and feel of visual merchandising publications to better target specific audiences.
  • Maintained strong knowledge of current fashion trends and consumer preferences, applying this insight to create visually appealing merchandise presentations.
  • Adapted quickly to changing trends within the retail industry, embracing new methods when necessary while maintaining consistent results in sales performance metrics.
  • Improved store aesthetic by selecting appropriate fixtures and lighting, creating a more inviting atmosphere for customers.
  • Maximized floor space utilization by creating innovative layouts for merchandise placement that optimized the shopping experience.
  • Wrote merchandising guidelines for new product launch kits to keep teams on same page and effective.
  • Increased sales revenue by strategically placing high-demand products in visually prominent areas.
  • Communicated visual merchandising information and standards via in-store training and regular meetings.
  • Promoted seasonal products and trends to move stock and prepare for incoming inventory.
  • Scheduled regular maintenance and repair of displays for longevity.

Education

System Technology Ins
Angeles, Pampanga, Philippines

Associate of Science from Computer Programming

University Overview

Skills

  • Sales Reporting
  • Customer Service
  • Team Supervision
  • Employee Scheduling
  • Performance Management
  • Loss Prevention
  • Customer Engagement
  • Staff Hiring and Retention
  • Coaching and Mentoring
  • Budget Management
  • Inventory Control
  • Sales Forecasting

Accomplishments

Accomplishments
  • Resolved product issue through consumer testing.
  • Supervised team of 20 plus staff members.
  • Achieved 3% increase on sale by end of 2022 with accuracy and efficiency.

Languages

tagalog
Native or Bilingual

Timeline

Department Manager
Zara USA
11.2020 - Current
Visual Merchandiser
Zara USA
05.2014 - 11.2020
Visual Merchandising Manager
Forever 21
01.2010 - 05.2014
System Technology Ins
Associate of Science from Computer Programming

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Marvin Jones