Marvin Jones
Sales associate/Cashier
Smithfield,VA
Summary
First of all, what i have to offer for many companies such as yours are proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.Im also an hardworking employee with customer service, multitasking, and time management abilities, and lastly very devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Sales Associate/Costumer Service
Sofu Anime
East Orange, NJ
02.2021 - 11.2023
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Handled customer complaints in a professional manner.
- Upsold additional items based on customer interests and needs.
- Tracked sales performance metrics to identify trends in the market place.
- Developed promotional strategies to increase sales volume.
- Attended weekly team meetings to review performance goals and objectives.
- Suggested ideas for improving store operations and increasing profits.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
- Collaborated with management teams to develop innovative marketing strategies.
- Analyzed customer feedback data to recommend improvements in service quality.
- Engaged customers in friendly, professional dialogue to determine needs.
- Assisted in visual merchandising, creating appealing displays that capture customer interest.
Sandwich Artist/Cashier Assistant
SUBWAY®Restaurants
West Orange, NJ
08.2018 - 09.2020
- Greeted customers and provided product knowledge.
- Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
- Operated cash registers to process payments from customers.
- Maintained cleanliness of work area throughout shift.
- Ensured all menu items were prepared in accordance with health and safety standards.
- Organized inventory for efficient restocking of products.
- Checked expiration dates on products to ensure freshness of items served to customers.
- Assisted in the training of new staff members on proper sandwich-making techniques.
- Cleaned tables, chairs, counters, floors, trays, dishes, silverware after each shift.
- Communicated effectively with co-workers regarding customer needs and concerns.
- Prepared sandwiches using assortment of meats, veggies and other ingredients to meet customer specifications.
- Delivered superior customer service focused on quality and meeting customer needs.
- Communicated with customer to provide menu offering details and assist with decision-making.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Maintained current knowledge of store promotions to highlight sales to customers.
Dishwasher/Prep Cook/Catering Server
West Caldwell Health Care Center
West Caldwell, NJ
02.2017 - 08.2018
- Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
- Operated industrial dishwashers to clean plates, glasses, silverware, and cooking utensils.
- Loaded dirty dishes into the dishwasher racks and unloaded clean dishes from the washer onto carts or shelves.
- Stocked service areas with clean plates, bowls, cups, and other items as needed.
- Removed garbage and trash to designated disposal areas in accordance with health regulations.
- Assisted in preparing salads and desserts when requested by chefs or supervisors.
- Developed great team spirit with other personnel by pitching in and helping with task completion.
- Restocked main kitchen areas with items from shelves, coolers, and freezers.
- Unloaded trucks to move food and supplies from delivery vehicle to storage areas.
- Maintained cleanliness and sanitation of dishes, utensils, and kitchen equipment.
- Swept and mopped floors at end of shift to comply with sanitary regulations.
- Inspected dishes closely to check for remnants of food or dirt.
- Adhered to sanitary regulations to prevent contamination with food products.
- Informed guests of daily specials and new menu items available for catering services.
- Transported prepared foods from kitchen to serving areas using carts or dollies.
- Managed multiple tasks simultaneously while ensuring accuracy and quality of work.
- Communicated effectively with co-workers to ensure smooth operation during events.
- Performed pre-event setup activities such as arranging chairs or tables in designated areas.
- Worked multi-course dinners with pre-plated foods.
- Inspected completed meals against individual orders to verify accuracy.
Education
High School Diploma -
Job Corps
Glenmont, NY02-2016
Skills
- Promotional support
- Sales Development
- Client Account Management
- Customer Needs Assessment
- Inventory Control
- Product Sales
- POS System Operation
- Outgoing Personality
- Professional Demeanor
- Policy and Procedure Adherence
- Multi-tasking strength
- Strategic Planning
- Negotiation Tactics
- Persuasion techniques
- Customer Service
- Dining area maintenance
- Stocking and Receiving
- Teamwork and Collaboration
- Cash Register Operation
- Hairstyles and trends
- Product Knowledge
- Client Scheduling
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sales Associate/Costumer Service
Sofu Anime
02.2021 - 11.2023
Sandwich Artist/Cashier Assistant
SUBWAY®Restaurants
08.2018 - 09.2020
Dishwasher/Prep Cook/Catering Server
West Caldwell Health Care Center
02.2017 - 08.2018
High School Diploma -
Job Corps
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