Marvin Kennedy
Warren,MI
Summary
With a proven track record at ONE STOP MOBILE AUTO REPAIR, I excel in vehicle recovery and customer service, showcasing my ability to manage accident scenes efficiently. My expertise in towing equipment operation and strong problem-solving skills have significantly enhanced operational efficiency, making me a valuable asset to any team. Professional experienced using gps to determine efficient routes. Hardworking individual with several years of safe driving. Long-haul and regional driving background. Reliable professional in commercial transportation, known for high productivity and efficiency in completing tasks. Skilled in route planning, vehicle maintenance, and safety compliance to ensure timely deliveries. Excel at communication, adaptability, and problem-solving to navigate unexpected challenges on the road. Committed to maintaining professionalism and punctuality in all transport assignments. Reliable Tow Truck Driver known for high productivity and efficient task completion. Skilled in safe driving, vehicle recovery, and navigation under pressure. Excel in communication, problem-solving, and time management, ensuring smooth operation in demanding situations. Safety-focused professional with outstanding work ethic and several days with zero accidents. Skilled in customer service and following dot requirements and good safety practices. Licensed for operation.
Overview
25
25
years of professional experience
Work History
Tow Truck Driver
ONE STOP MOBILE AUTO REPAIR
DETROIT, MI
02.2017 - 01.2025
- Transported vehicles from accident scenes to repair shops or storage lots.
- Provided safety, security and transportation in accordance with policies, procedures and regulations.
- Transported damaged or disabled vehicles from accident sites to repair shops or other destinations.
- Adhered to all traffic laws while operating a tow truck in order to ensure safety of passengers and cargo.
- Cleaned the interior and exterior of the tow truck regularly in order to maintain a professional appearance.
- Conducted daily pre-trip inspections of the tow truck according to established guidelines.
- Inspected truck before and after trips, ensuring all safety regulations were followed.
- Maintained records of service calls and completed work orders.
- Assisted customers with jumpstarts, tire changes, fuel delivery, lockouts and winch outs.
- Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Operated light-duty wreckers to transport motor vehicles including cars, vans, trucks and buses.
- Managed on-time, under-budget tow truck service execution across region while partnering with local authorities and USPS.
- Responded quickly to customer complaints and gathered pertinent information to make educated decisions for remediation.
- Performed regular inspections and completed vehicle repairs.
- Conducted regular vehicle and equipment inspections to maintain safety and comply with laws.
- Tied and secured loads to prevent shifting or damage to items.
- Notified customers of potential late deliveries, resulting in decrease in calls to company support line.
- Maintained safe driving habits to protect property and general public on roadways.
WAREHOUSE
Syncreon
Livonia, MI
01.2021 - 01.2023
- Load, unload, move, stock, and stage products and materials using various types of forklifts or other power equipment
- Pull and prepare product for shipment ensuring the exact number and types of product is loaded
- Verify load accuracy
- Check the load count, stability, and product damage
WAREHOUSE
Roush Automotive
Livonia, MI
01.2019 - 01.2021
- Performed a variety of tasks, including diagnostics, repairs, and maintenance on cars and trucks
- Repairing and maintaining vehicles
- Maintaining vehicle records
- Operating shop equipment
- Participating in shop organization
- Supporting customer interactions
Line Cook
GM
Detroit, MI
03.2007 - 08.2012
- Set up workstations with needed ingredients, utensils and cooking equipment.
- Performed basic knife skills such as dicing onions or slicing meats.
- Garnished and arranged dishes into creative presentations.
- Cooked multiple orders simultaneously during busy periods.
- Washed and peeled ingredients to prepare for different meals and recipes.
- Stocked and restocked kitchen supplies as needed.
- Responded quickly to any customer complaints or concerns about their dining experience.
- Established and maintained open, collaborative relationships with kitchen team to maximize efficiency.
- Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
- Followed proper food handling methods and maintained correct temperature of food products.
- Checked temperature of freezers and refrigerators to maintain proper storage of cold items.
- Conducted regular maintenance checks on equipment ensuring proper functioning order.
- Cleaned food preparation areas, cooking surfaces, and utensils.
- Set up and performed initial prep work for soups, sauces and salads.
- Performed workstation prep prior to shift start.
- Kept stations stocked and ready for use to maximize productivity.
- Grilled and deep fried various foods from meats to potatoes.
- Replenished food items from inventory and rotated ingredients.
- Maintained accurate records of daily production sheets including waste logs.
- Frosted and decorated cakes, cupcakes, doughnuts, sweet rolls, pastries, and cookies.
- Conducted daily inspections and maintained food sanitation and kitchen equipment safety reports.
- Restocked food items throughout shift to prepare necessary ingredients for cooking and timely service.
- Adhered to portion controls and presentation specifications.
- Operated various kitchen appliance such as a blender, oven, grill, or stand mixer.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Made meals in accordance with company standards and requirements.
- Carved ham, turkey and roast beef for use in sandwiches and buffet carving station.
- Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
- Plated dishes according to restaurant presentation standards before delivering them to customers.
- Tracked inventory levels of all products used in the kitchen on a daily basis.
- Verified kitchen staff followed all recipes and portion serving guidelines correctly.
- Placed orders for supplies and food inventory items with vendors to restock pantry and refrigerator.
- Weighed, measured and mixed ingredients, following recipes to produce quality dishes.
- Followed proper food handling methods and maintained correct food temperature for high scores on health inspections.
Automotive Dismantler
Dannys Auto PARTS
Detroit, MI
01.2007 - 07.2012
- Provided assistance to customers in selecting appropriate replacement auto-parts for their vehicles.
- Operated material handling equipment such as forklifts to move dismantled parts around the facility.
- Tested electrical components prior to removal from cars to make sure they were functioning properly.
- Identified and removed parts from vehicles according to customer orders.
- Used hand tools and power tools to remove parts from vehicles in a safe manner.
- Maintained a clean and organized work area at all times.
- Maintained records of all dismantled vehicles and their respective parts.
- Removed old oil, replaced filters, and added correct amounts of fluids.
- Kept work areas clean and organized at all times by disposing off waste materials safely.
- Evaluated vehicle schematics to assess required parts and order accordingly.
- Inspected dismantled parts for defects or damage before storing them on shelves.
- Followed safety protocols while carrying out dismantlement tasks.
- Disassembled components, such as engines, transmissions, suspension systems, and brakes.
- Performed regular maintenance checks on tools used for dismantling operations.
- Labeled all stored parts correctly with details about the part and its condition.
- Organized the dismantling area to ensure safety of personnel working in it.
- Recycled scrap metal generated during dismantling process according to company procedures.
- Cleaned vehicle parts using degreasers, solvents and other cleaning materials.
- Participated in team meetings related to improving efficiency of dismantlement process.
- Loaded heavy parts onto pallets for transportation purposes.
STOCK
Dollar Tree Stores
Detroit, MI
04.2000 - 02.2004
- Ensured compliance with company standards during all audit processes.
- Monitored stock movement to detect any irregularities or shrinkage.
- Maintained accurate records of all counted items and discrepancies.
- Inspected and recorded incoming and outgoing orders for count, damage and dates.
- Reported any suspicious activity such as theft or fraud while performing audits.
- Corresponded with establishment representatives to rectify damages, shortages or nonconformance to specifications.
- Packed, sealed or affixed postage to prepare materials for shipping.
- Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
Education
DIPLOMA -
Meridian High School
01.2005
Skills
- Communication
- Pallet jack operation
- Teamwork
- Attention to detail
- Inventory management
- Forklift operation
- Order fulfillment
- Safety
- Vehicle maintenance and repair
- Strong work ethic
- Safety management
- Basic vehicle maintenance
- Safe driving practices
- Activity logging
- Problem-solving capacity
- Vehicle recovery expertise
- Heavy lifting
- Accident clearing
- Organization and planning
- Mechanic shop support
- Vehicle inspection
- Vehicle lockdown
- Equipment maintenance
- Roadside assistance experience
- Customer vehicle loading
- Conflict resolution
- Accident scene management
- Customer service
- Stress tolerance
- Load securement proficiency
- Basic mechanical aptitude
- Defensive driving techniques
- Roadside assistance
- Towing equipment operation
- Repairing wall surfaces
- Winch operation mastery
Timeline
WAREHOUSE
Syncreon
01.2021 - 01.2023
WAREHOUSE
Roush Automotive
01.2019 - 01.2021
Tow Truck Driver
ONE STOP MOBILE AUTO REPAIR
02.2017 - 01.2025
Line Cook
GM
03.2007 - 08.2012
Automotive Dismantler
Dannys Auto PARTS
01.2007 - 07.2012
STOCK
Dollar Tree Stores
04.2000 - 02.2004
DIPLOMA -
Meridian High School
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