Results-oriented Materials Management with a proven track record of optimizing inventory levels and implementing order policies to balance availability and investment. Skilled in team building and staff optimization to meet revenue targets. Excellent communication and problem-solving abilities, with a focus and satisfaction. Proficient in training and mentoring, as well as schedule oversight and team development.
Overview
23
23
years of professional experience
Work History
Materials Management
Blythedale Children Medical Center
Pleasantville
04.2022 - Current
Company Overview: PEDIATRICS
Monitored inventory levels and avoided shortages with timely replenishment of stock
Monitored safety stock levels and established order policies to balance inventory availability with minimal investment
Created fun team building activities to engage staff in up-selling to meet revenue targets
Positioned skilled staff in key areas throughout shift to optimize department productivity
Promoted high satisfaction by resolving problems with knowledgeable and friendly service
Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations
Demonstrated excellent communication skills in resolving product and consumer complaints
Coached crew members to optimize performance and motivate toward more efficient work
Cooperated with coworkers to improve experience
Exercised composure under pressure
Graveyard Digger
Mount Hope Cemetery
04.2008 - Current
Monitored operational performance using digital display panels on excavators while making necessary adjustments when needed.
Evaluated soil conditions prior to excavation operations in order to determine the most suitable method for completing the job efficiently.
Responded quickly to unexpected events such as breakdowns or malfunctions of equipment by troubleshooting problems in an efficient manner.
Demonstrated ability to read plans, blueprints and survey stakes effectively to ensure accuracy of digging operations.
Provided team leadership, direction and guidance to ensure quality standards were met.
Maintained accurate records of inventory levels, identifying discrepancies between actual stock levels and system records.
Monitored daily operations ensuring all tasks are completed in an efficient manner within specified deadlines.
Managed cash flow during peak times by adjusting staffing levels accordingly.
Identified training needs for staff members and provided coaching sessions when necessary.
Resolved customer complaints promptly in a professional manner while maintaining high levels of service excellence.
Shift Lead Manager
Walgreens
Chappaqua
09.2008 - 04.2022
Worked closely with team members to schedule breaks and shifts to meet state regulations
Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities
Completed after shift review reports to remind supervisors of completed work
Trained and mentored new employees to maximize team performance
Newspaper Delivery Person
Journal News
02.2003 - 09.2008
Delivered newspapers to business and residential customers on assigned route
Assembled newspapers with insert materials to prepare for delivery
Maintained records pertaining to driving expenses, mileage, gasoline, oil and tire changes
Utilized own personal vehicle or company vehicle to deliver newspapers to subscribers
Communicated with customers regarding delivery requests, stoppages and restarts of paper delivery