Conscientious Healthcare professional offering over 18 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills. Experienced nursing professional providing quality care to patients in variety of medical settings. Delivers excellent communication and task prioritization skills for effective patient care coordination. Proven ability to stay organized and prioritize tasks in fast-paced environment. Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Clinical Care Partner/Behavioral Health Technician
Huntington Hospital
01.2024 - Current
Supported patients'' physical rehabilitation efforts by assisting with mobility exercises or ambulation activities tailored to individual needs.
Collaborated with multidisciplinary teams to ensure optimal patient outcomes, utilizing strong interpersonal skills and effective communication.
Assisted in the improvement of patient satisfaction scores by delivering compassionate and personalized care.
Promoted a positive healing environment by consistently demonstrating empathy, active listening, and support to patients and their families.
Built and maintained positive staff relationships to promote teamwork and better serve clients.
Promoted positive behavior changes by establishing clear expectations, consistent consequences, and reinforcement systems tailored to individual client needs.
Conducted thorough assessments of patient needs, identifying appropriate goals and interventions for their unique situations.
Completed documentation for every incident and forwarded to correct personnel for review.
Served as an advocate for clients within the treatment team, ensuring their voices were heard and their needs were met.
CNA
Ramona Rehabilitation
11.2023 - Current
Assisted patients with daily living activities, promoting independence and dignity.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Enhanced patient satisfaction by providing compassionate and attentive care.
Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Ensured prompt response to call lights, addressing patient needs in a timely manner.
Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Provided emotional support for patients during challenging times, fostering a positive healing environment.
Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Reduced patient stress levels through effective communication and active listening skills.
Uber Partner
Uber
03.2020 - Current
Improved customer satisfaction by providing prompt and professional service as an Uber Partner.
Developed strong time-management skills to ensure punctual pick-ups and drop-offs for passengers.
Demonstrated flexibility by working nights, weekends, and holidays to accommodate passenger schedules.
Consistently maintained positive reviews from passengers on the Uber platform due to exceptional service quality.
Provided safe transportation for passengers, adhering to traffic laws and regulations.
Maintained a high driver rating through excellent communication and navigational skills.
Managed challenging situations calmly, addressing any conflicts or issues that arose during rides.
CNA
Alderwood Manor
09.2004 - 01.2013
Assisted patients with daily living activities, promoting independence and dignity.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Enhanced patient satisfaction by providing compassionate and attentive care.
Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Ensured prompt response to call lights, addressing patient needs in a timely manner.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
CNA/Unit Secretary
Methodist Hospital Of Southern California
04.2008 - 01.2011
Assisted patients with daily living activities, promoting independence and dignity.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Enhanced patient satisfaction by providing compassionate and attentive care.
Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Supported ambulation and physical therapy needs by conducting planned exercise routines.
Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
Conducted basic physical assessments on new admissions to gather baseline data for nursing staff evaluation.
Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout the process.
Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
Maintained updated knowledge on cardiac arrhythmias, contributing to better patient care and monitoring outcomes.
Managed multiple telemetry systems simultaneously, maintaining attention to detail and high-quality care for all monitored patients.
Promoted a positive work environment through active collaboration with peers, supervisors, and other healthcare professionals within the facility.
Optimized response times during emergencies by promptly notifying appropriate staff members about concerning cardiac events or trends observed in monitoring data.
Nurse Assistant/Behavior Technician
Golden State Rehab
07.2003 - 09.2004
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Supported patient mobility by transferring them from bed to chair or other locations using proper lifting techniques, reducing the risk of injury for both patients and staff members alike during such activities.
Demonstrated strong teamwork skills when working alongside fellow nurse assistants, nurses, physicians and other healthcare professionals striving towards common goals centered around providing high-quality care tailored specifically towards meeting individual patient needs as they arise throughout course treatment process.
Maintained accurate documentation of patient records, contributing to efficient communication among healthcare team members.
Assisted patients with activities of daily living, promoting independence and dignity.
Front Desk Receptionist
Youth Partner
06.2000 - 06.2002
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Scheduled, coordinated and confirmed appointments and meetings.
Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Answered multi-line phone system and transferred callers to appropriate department or staff member.
Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Enhanced customer satisfaction by providing efficient and professional front desk services.
Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
Education
Monitor Tech -
Key Medical Inc Training Center
Rancho Cucamonga, CA
02.2023
Nurse Assistant -
Baldwin Park Adult School
Baldwin Park, CA
06.2004
High School Diploma -
Rosemead High School
Rosemead, CA
06.2002
Skills
Vital signs monitoring
HIPAA Compliance
Compassionate Care
Patient confidentiality
Physical assessments
Catheter Care
Clinical Documentation
EKG Interpretation
Healthcare ethics
Quality Improvement
Behavioral health support
Resource Utilization
Customer Service
Reliable team player
Direct Patient Care
Patient-focused care
Compassionate
Maintaining confidentiality
Electronic Health Records
Vital Sign Monitoring
CPR
Adaptable
Electronic Medical Records
Data Entry
Dementia and Alzheimer's knowledge
Patient Care Coordination
Medical Terminology
Valid [State] driver's license
Patient Management
Patient Flow Management
First Aid
Professional Bedside Manner
Medical Procedures
Inventory Management
Trustworthy companion
Patient Relations
Accomplishments
Recognized for going above and beyond the call of duty.
Recognized for outstanding dedication to patient care.
Successfully transitioned facility to use of [Program or Software Name].
Used Microsoft Excel to develop inventory tracking spreadsheets.
Supervised team of [Number] staff members.
Documented and resolved [Issue] which led to [Results].
Certification
CNA - Certified Nurse Assistant
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Clinical Care Partner/Behavioral Health Technician