Summary
Overview
Work History
Education
Skills
Awards
Timeline
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MARVIN MARIN

Santa Barbara,Ca

Summary

Service-oriented "Customer Service" with five years background in banking going on to 6 years. Core competencies include effectively interact with clients and peers, identify and resolve complex issues, and strong accounting knowledge as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.

Overview

8
8
years of professional experience

Work History

Operations Coordinator / Estimator

Michael Renga Flooring
04.2021 - Current
  • Collaborated with area managers to evaluate needs and optimize operational plans.
  • Led successful projects from conception to completion, achieving objectives on time and within budget constraints.
  • Developed strong relationships with clients, maintaining open lines of communication to promote loyalty and retention.
  • Boosted productivity by establishing effective communication channels between departments.
  • Guided customers in selecting appropriate wood flooring options to meet their specific needs and preferences.
  • Generated precise flooring estimates to ensure project budgets and timelines were met.

Personal Banker 1

Montecito Bank & Trust
11.2020 - 03.2021
  • Greeted and interfaced with customers to facilitate daily banking transactions
  • Provided exceptional customer service by providing exceptional banking services and addressing account and service concerns
  • Cross-sold bank products and services to increase sales and revenues
  • Balanced daily cash transactions and reconciled daily transactions to ensure accuracy

Teller

Union Bank
12.2016 - 10.2020
  • Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds
  • Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips
  • Enter customers' transactions into computers to record transactions and issue computer-generated receipts
  • Receive and count daily inventories of cash, drafts, and travelers' checks
  • Monitor bank vaults to ensure cash balances are correct
  • Carry out special services for customers, such as ordering bank cards and checks

Branch Service Specialist

Union Bank
12.2016 - 10.2020
  • Answer customers' questions, and explain available services such as deposit accounts, bonds, and securities
  • Compile information about new accounts, enter account information into computers, and file related forms or other documents
  • Inform customers of procedures for applying for services such as ATM cards, direct deposit of checks, and certificates of deposit
  • Interview customers to obtain information needed for opening accounts or renting safe-deposit boxes
  • Collect and record customer deposits and fees, and issue receipts using computers
  • Investigate and correct errors upon customers' request, according to customer and bank records
  • Execute wire transfers of funds
  • Duplicate records for distribution to branch offices

Education

Associate of Arts - Business administration

Santa Barbara City College
Santa Barbara, Ca
09.2015

Skills

  • Customer and Personal Service
  • Sales and Marketing
  • Computers and Electronics
  • Bilingual in English and Spanish
  • Economics and Accounting
  • Critical Thinking
  • Judgment and Decision Making
  • Service Orientation

Awards

Night of the Stars, 01/01/16, 1st Quarter 2016 for excellent customer service and overall performance in the bank.

Timeline

Operations Coordinator / Estimator

Michael Renga Flooring
04.2021 - Current

Personal Banker 1

Montecito Bank & Trust
11.2020 - 03.2021

Teller

Union Bank
12.2016 - 10.2020

Branch Service Specialist

Union Bank
12.2016 - 10.2020

Associate of Arts - Business administration

Santa Barbara City College

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MARVIN MARIN