Marvin McCombs
Plainfield,IN
Summary
Proven leader with extensive experience at DHL Supply Chain, adept in operations management and team leadership. Excelled in driving sales growth, enhancing financial performance, and boosting employee satisfaction. Skilled in fostering client relationships and implementing strategic initiatives, achieving notable efficiency improvements and high customer satisfaction levels. Customer-oriented General Manager with [Number] years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
22
22
years of professional experience
Work History
General Manager
DHL Supply Chain
05.2023 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Operations Manager
DHL Supply Chain
05.2019 - 05.2023
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Analyzed and reported on key performance metrics to senior management.
Supervisor of Operations
DHL Supply Chain
07.2016 - 05.2019
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
Education
Associate of Science - Nursing
San Diego State University
San Diego, CA06.1989
Skills
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
- Effective leader
- Team Leadership
Timeline
General Manager
DHL Supply Chain
05.2023 - Current
Operations Manager
DHL Supply Chain
05.2019 - 05.2023
Supervisor of Operations
DHL Supply Chain
07.2016 - 05.2019
Associate of Science - Nursing
San Diego State University