Marvin Miller
DHL Express Gateway JFK
Springfield Gardens,NY
1
Certification
13
years of professional experience
Warehouse Agent experienced in enhancing operational efficiency and monitoring service quality. Improved logistics accuracy and workflow efficiency through effective collaboration with teams and implementation of best practices. Focused on timely processing and optimal resource allocation.
Work History
Warehouse Operations Agent
1 Year 9 Months- Implemented best practices for warehouse operations, enhancing efficiency in sorting and handling processes.
- Coordinated logistics for inbound and outbound shipments, ensuring timely processing and accuracy.
- Monitored package tracking and status updates, resolving discrepancies to maintain service quality.
Mail Handler
5 Months- Sorted and distributed mail efficiently to ensure timely delivery.
- Operated automated sorting machines to enhance processing speed.
- Tracked inventory levels and replenished supplies.
- Assisted in training new team members on safety protocols and procedures.
- Collaborated with team members to optimize workflow and reduce delays.
- Adhered to safety guidelines while handling hazardous materials safely.
- Utilized physical strength to move mail and packages of varying sizes and weights.
- Adhered to all relevant federal, state and organizational regulations concerning mail handling procedures, ensuring compliance at all times.
- Collaborated effectively with fellow Mail Handlers to streamline workflows and improve overall productivity levels.
Ramp Agent
5 Years 8 Months- Coordinated aircraft ground handling operations, ensuring timely arrivals and departures.
- Monitored baggage loading and unloading processes to maintain operational efficiency.
- Conducted pre-flight checks on equipment and vehicles, enhancing safety compliance.
- Collaborated with airline personnel to resolve service issues promptly and effectively.
- Assisted in inventory management of ground support equipment, optimizing resource allocation.
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for daily flights.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Contributed to a safer work environment by strictly following safety protocols during ramp operations.
- Consistently maintained professional appearance and demeanor in accordance with company policies and standards.
- Assisted in reducing turnaround times by efficiently managing the unloading and loading of cargo and luggage.
Warehouse Agent
11 Months- Operated forklifts and pallet jacks to efficiently transport materials within warehouse.
- Coordinated inbound and outbound shipments, ensuring timely processing of cargo.
- Maintained accurate inventory records using warehouse management software systems.
- Monitored safety protocols, reducing workplace accidents through proactive measures.
- Streamlined packing processes, improving overall efficiency in order fulfillment.
Laundry Attendant
7 Months- Operated commercial laundry machines to ensure optimal performance and cleanliness standards.
- Sorted, washed, dried, and folded garments efficiently to maintain workflow in high-demand environment.
- Monitored inventory levels of cleaning supplies and linens to prevent shortages during peak operations.
- Implemented best practices for stain removal techniques, improving garment quality and customer satisfaction.
- Developed standard operating procedures for laundry processes, increasing consistency in service delivery.
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
- Demonstrated strong attention-to-detail when folding clean linens according to hotel standards.
- Collaborated with housekeeping staff to ensure timely delivery of clean linens to guest rooms.
- Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
Dishwasher
4 Months- Operated industrial dishwashing equipment to maintain cleanliness and sanitation standards.
- Collaborated with kitchen staff to ensure timely availability of clean dishes and utensils.
- Implemented efficient cleaning processes to optimize workflow during peak service hours.
- Followed supervisor instructions to complete tasks on time.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
Housekeeping Attendant
7 Months- Maintained cleanliness and sanitation standards in guest rooms and common areas.
- Collaborated with team members to ensure efficient workflow and timely room turnovers.
- Inspected rooms for maintenance issues, reporting to management for prompt resolution.
- Enhanced guest satisfaction through attention to detail and personalized service delivery.
- Worked effectively under pressure during busy periods, maintaining high standards of cleanliness and professionalism.
Education
GED
Automotive Technician - Automotive Technician
Microsoft (Beginner) - Microsoft
Date Operating - Data Operating
Skills
Operational efficiency
Process
Workflow improvement
Process documentation
Reliability
Attention to detail
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
Clean Valid Drivers NYC Driver License Certification
ASE 609 Refrigerant Recovery & Handling
Timken Services Certification
S/P2 Safety & Pollution Prevention
Data Operating
Geography
Caribbean History
Mathematics
General Language
NGK Series
Technical Drawing
REVEVANT SKILLS
Preventative Maintenances
Basic Diagnostics
Oil Changes & Fluid Flush
Wheel Alignment
Brake system services
Basic Electrical
Tire Rotation & Tire Plugss
Timeline
Warehouse Operations Agent
DHL Express Gateway JFK
09.2023 - 06.2025Read More
Mail Handler
United Postal Service
12.2022 - 05.2023Read More
Ramp Agent
Dnata
07.2014 - 03.2020Read More
Warehouse Agent
CARGO AIRPORT SERVICES, Building 151, JFK AIRPORT
06.2014 - 05.2015Read More
Laundry Attendant
Island Entertainment
04.2013 - 11.2013Read More
Dishwasher
Canyon Resor
12.2012 - 04.2013Read More
Housekeeping Attendant
Nemacolin Resort
05.2012 - 12.2012Read More
Lincoln Tech
Automotive Technician from Automotive Technician
Read More
Mona High School
GED
Read More
Rockfort H.E.A.R.T Academy
Microsoft (Beginner) from Microsoft
Read More
Quantum Business Solutions
Date Operating from Data Operating
Read More