Marvin Ochoa
Food Service Manager
THOUSAND OAKS,CA
Summary
Innovative Food Service Manager with more than 29 years of food preparation and service experience. Motivates team members to meet challenging customer demands in fast-paced environments without sacrificing quality, safety or cost control measures vital to sustainable business operations. Highly motivated Food Service Manager, including Sushi with experience supervising 7 full-time cooks and wait staff. Focused on presenting highest quality meals using safest and most current cooking techniques. Experience with guest relations and delivering positive dining atmosphere.
Overview
32
32
years of professional experience
Work History
Meat and Seafood Assistant Manager
Whole Foods Market
12.2021 - Current
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Completed daily equipment inspections to maintain safety and efficiency.
- Maintained excellent levels of food safety by frequently checking product dates and temperatures.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
Sushi Chef Supervisor
Bristol Farms
05.2021 - 12.2021
- Peel and cut cucumbers, jalapenos, carrots, spicy mayonnaise, ginger, avocado, Coock rice for steamed rice and sushi Rices, Cut and Prep, Sashimi grade Salmon Nigiri,Tuna Nigiri,Yellowtail Nigiri, Poke for Sushi case, including grilling Salmon, Tuna, Eel Fish.
- Make variate of sushi rolls
- Trained new employees
- Met, greeted and encouraged feedback from customers and used feedback to implement positive changes at work.
- Worked flexible hours; night, weekend, and holiday shifts.
- Placed orders to restock items before supplies ran out.
- Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish and eggs.
- Maintained well-organized mise en place to keep work consistent.
- Inventoried food, ingredient and supply stock to prepare and plan vendor orders.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.
Food Service Manager
Bristol Farms
09.2017 - 05.2021
- Developed kitchen staff through training, disciplinary action and performance reviews.
- Placed food orders with suppliers on weekly basis, taking into account kitchen budget and expected demands.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Kept kitchen staff in compliance with safety and food regulations to reduce opportunities for illness or accidents.
- Trained and managed kitchen personnel and supervised related culinary activity.
- Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas.
- Oversaw grill, stove and oven and cleaned equipment after every shift.
- Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish and eggs.
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Engaged customers and provided very high level of service and support, helping find desired products and items.
- Oversaw training of more than 25 team members
Assistant Restaurant General Manager
Panera Bread
09.2015 - 09.2017
- Verified prepared food met standards for quality and quantity before serving to customers.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Oversaw food preparation and monitored safety protocols.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Purchased food and cultivated strong vendor relationships.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
- Helped general management develop prices based on inventory costs and portion sizes.
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Recruited and hired employees offering talent, charisma and experience to restaurant team.
- Kept restaurant compliant with all federal, state and local hygiene and food safety regulations.
- Enhanced business productivity by training 18 team members and on band protocols
- Enhanced business productivity by training 18 team members best practices and protocols
Deli Department Manager
Sprouts Farms Market
06.2007 - 09.2015
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
- Placed food orders with suppliers on weekly basis, taking into account kitchen budget and expected demands.
- Developed kitchen staff through training, disciplinary action and performance reviews.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Kept kitchen staff in compliance with safety and food regulations to reduce opportunities for illness or accidents.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Instituted positive kitchen atmosphere for all staffers through effective communication, consistent training.
- Oversaw scheduling, inventory management and supply ordering to maintain fully stocked kitchen.
- Trained and managed kitchen personnel and supervised related culinary activity.
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Appraised inventory levels twice a week and ordered new merchandise to keep quantities well-stocked.
Food Service Supervisor
Bristol Farms
06.1996 - 09.2007
- Received, inspected and verified food and kitchen inventory delivery before storage.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Maintained composure and work quality while under stress.
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
- Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
- Inspected freezer and refrigerator daily to check and maintain proper temperatures.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Managed kitchen staff, supervised preparation of foods ,and explained steps for readying specialty items.
- Restocked supplies replenish deli met case,salad case prepared entrees salads during downtime for expected busy periods.
Restaurant Cook Leader
Baja Fresh Mexican Grill
03.1994 - 06.1996
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Managed kitchen staff, supervised preparation of foods ,and explained steps for readying specialty items.
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas.
Deli Clerk
Ralphs SuperMarkets
10.1990 - 06.1994
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments and garnishes.
- Developed kitchen staff through training, disciplinary action and performance reviews.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Endorsed products by making recommendations and promoting specials, increasing daily sales by 1%
- Greeted customers at counter to fulfill requests and answer questions.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments and garnishes
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods
Education
Some College (No Degree) - Retail Management
Pierce College
Woodland Hills, CAFood Handler Manager Certificate - Serv Safe Certification
American National Standars Institute
Los Angeles, CA2017
GED -
Conejo Valley Adult School
Thousand Oaks, CA06.1993
Skills
- Effective trainer
- Conversant in Spanish
- Inventory control
- On time and reliable
- Natural leader
- Service-oriented
- Food service background
- Passion for customer satisfaction
- Portion control
- Purchasing
- Hiring procedures
- Foodservice Management Professional
Timeline
Meat and Seafood Assistant Manager
Whole Foods Market
12.2021 - Current
Sushi Chef Supervisor
Bristol Farms
05.2021 - 12.2021
Food Service Manager
Bristol Farms
09.2017 - 05.2021
Assistant Restaurant General Manager
Panera Bread
09.2015 - 09.2017
Deli Department Manager
Sprouts Farms Market
06.2007 - 09.2015
Food Service Supervisor
Bristol Farms
06.1996 - 09.2007
Restaurant Cook Leader
Baja Fresh Mexican Grill
03.1994 - 06.1996
Deli Clerk
Ralphs SuperMarkets
10.1990 - 06.1994
Some College (No Degree) - Retail Management
Pierce College
Food Handler Manager Certificate - Serv Safe Certification
American National Standars Institute
GED -
Conejo Valley Adult School