Marvin Ochoa Ruiz
Oklahoma City,OK
Summary
Detail-oriented Mechanic with strong communication skills and a focus on customer relationship management and inventory control. Managed customer requests and maintained product knowledge to drive satisfaction and loyalty in fast-paced environments. Enhanced client satisfaction through effective communication and problem-solving.
Overview
10
10
years of professional experience
Work History
Mechanic
Morales Automotive
Oklahoma City, OK
02.2014 - 03.2024
- Assisted customers with requests and answered questions, enhancing overall satisfaction.
- Maintained accurate customer records in the database system.
- Provided product information and guidance to enhance customer satisfaction.
- Conducted follow-up calls to verify client satisfaction and foster loyalty.
- Maintained current knowledge of company products and services to provide accurate responses to customer inquiries.
Education
High School Diploma -
Putnam City High School
Oklahoma City, OKSkills
- Parts ordering
- Inventory control
- Order picking
- Shipping and packaging
- Warehouse safety
- Skilled forklift operator
- Customer service
- Customer relationship management
- Client relationship management
- Multiple deliveries
- Fluent in Spanish
- Verbal and written communication
Languages
Spanish
Native or Bilingual
Timeline
Mechanic
Morales Automotive
02.2014 - 03.2024
High School Diploma -
Putnam City High School