Marvin Oppenheimer
Kissimmee,FL
Summary
Precise Quality Assurance Manager proficient in all QA operations, policies and procedures. Experience hiring and developing individual team members. Committed to thoroughly assessing product quality and manufacturing processes to achieve excellent results and customer satisfaction.
Overview
18
18
years of professional experience
Work History
Quality & Safety Director
Mastercorp Resort Housekeeping Services
10.2021 - Current
- Monitored staff organization and suggested improvements to daily functionality.
- Recorded, analyzed, and distributed statistical information.
- Inspected products and worker progress throughout production.
- Reported production malfunctions to managers and production supervisors.
- Developed and implemented comprehensive quality assurance plans to monitor product quality and adherence to regulatory standards.
- Conducted risk assessments to identify and mitigate potential quality issues.
Manager, Learning & Development
Mastercorp Resort Housekeeping Services
05.2016 - 10.2021
- Providing training and staff development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops
- Training, conduct, and administer programs that train employees and improve their skills and knowledge during daily operational performance
- Coordinated, and performed during MasterCorp Site Opening to train new associates in quality and daily operation procedures.
National Training & Development Specialist
Mastercorp Resort Housekeeping Services
08.2014 - 05.2016
- Conduct on-site resort monthly and quarterly inspections to monitor MasterCorp quality standards
- (MSI) Provide training and staff development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops
- Coordinated, and performed during MasterCorp Site Opening to train new associates in quality and daily operation procedures
- Supervise, train and assist housekeeping personnel during daily bases
- Managed housekeeping personnel in meeting resort cleaning needs
- Assisted staff in completing tasks and corrected performance issues
- Coordinated, and developed safety trainings to all Master Corp personnel in property
- Monitored Supervisor’s daily tasks and productivity.
Geospatial Intelligence Analyst
US Army – 512th Eng Det / fort sam houston
03.2009 - 05.2013
- Supervised, created, and managed geospatial information data to produce digital geospatial maps for tactical decision aids; analyzed the effects of weather on terrain as it applied to command for making or coordinating missions on the terrain
- Responsible for training personnel in data base, software, imagery storage and all Army soldiering related skills
- Effectively analyzed, evaluated, and established programs that met the highest technical standards and organizational requirements
- Reviewed quality control issues to ensure the integrity of the analysis
- Primary Instructor for all Basic and Advance Geospatial Analyst courses given to different US partner Nation Armies in Central and South America.
Geospatial Analyst
us army – 583rd med log cO. / fort hood
10.2005 - 10.2009
- Responsible for request, receive, storage, accountability, and distribution of medical material (Class VIII) during unit deployment
- Coordinated and managed the logistics related task before, during and, after unit mobilization
- Responsible for train and supervise personnel for unit prevention
- Supervised and performed tasks involving the general upkeep and maintenance of all Army supplies and equipment
- Maintained automated supply systems for the accounting of organizational and installation supplies and equipment, responsible for the management of over $3,000,000 of organizational property
- Managed all provisions of personnel management such as merit promotion, career development, performance appraisals, employee counseling, incentive awards and position management.
Education
Project Management, Networking, IT Service Management -
New Horizons Computer Learning Center of Orlando
Bachelor’s degree - Geospatial Engineer Analyst
National Geospatial-Intelligence College
Criminal Justice
Central Texas College
Skills
- Regulatory Compliance
- Risk Analysis and Mitigation
- Staff training and development
- Policy Reinforcement
- Audit Coordination
- Quality Standards Determination
- Operation Monitoring
- Operations Management
Related Software And Skills
- Possesses knowledge and skills in computer operating systems, Mastermind, Microsoft Excel, PowerPoint, Project, Word, Outlook, Falcon View, ERDAS, ESRI ArcGIS
- Ability to evaluate student progress, develop lesson plans and perform test item analysis.
- Ability to work both individually and with others.
- Rated as exceeding expectations on all performance evaluations.
- Three years’ experience as a fully transitioned 92Y Supply NCO in the rank of Sergeant
- Four years’ experience as a fully 21Y Geospatial Analyst NCO in the rank of Staff Sergeant
Awards Commendations
- Afghanistan Campaign Medal- 1
- Army Commendation Medal- 3
- Army Achievement Medal- 2
- Air Force Achievement Medal- 1
- Army Good Conduct Medal- 2
- Humanitarian Service Medal- 1
- Combat Action Badge- 1
Clearance Level
TOP SECRET/ SCI, 08/2017
Training
- Support Cadre Training Course (February-2012)
- Instructor Training Course (February-2012)
- Range Control Safety Course (September-2011)
- Information Assurance Awareness (May-2011)
- Combative Training Course Lv.1 (March-2011)
- Unit Prevention Leader Course (October-2010)
- Managing Editing Workflows in Geospatial Course (September-2010)
- Equal Employment Opportunity Civilian & Military Course (April-2010)
- Geospatial Engineer Course (March-2010)
- Primary Leadership Development Course (December-2008)
- Unit Armorer Course (March-2006)
- Defensive Driving Course (January-2006)
- Unit Supply Specialist Course (September-2005)
Languages
Spanish
Full Professional
Timeline
Quality & Safety Director
Mastercorp Resort Housekeeping Services
10.2021 - Current
Manager, Learning & Development
Mastercorp Resort Housekeeping Services
05.2016 - 10.2021
National Training & Development Specialist
Mastercorp Resort Housekeeping Services
08.2014 - 05.2016
Geospatial Intelligence Analyst
US Army – 512th Eng Det / fort sam houston
03.2009 - 05.2013
Geospatial Analyst
us army – 583rd med log cO. / fort hood
10.2005 - 10.2009
Project Management, Networking, IT Service Management -
New Horizons Computer Learning Center of Orlando
Bachelor’s degree - Geospatial Engineer Analyst
National Geospatial-Intelligence College
Criminal Justice
Central Texas College