Marvin Osegueda
Hempstead
Summary
Dynamic General Manager with a proven track record at Pollo Campero, excelling in operations management and team leadership. Enhanced profitability through strategic inventory optimization and staff training, fostering a collaborative environment. Skilled in problem resolution and financial oversight, driving sales growth while maintaining exceptional customer service standards.
Overview
2
2
years of professional experience
Work History
General Manager
Pollo Campero Restaurant
11.2024 - 06.2025
- Oversaw daily operations to ensure exceptional customer service and compliance with health standards.
- Developed and implemented staff training programs to enhance team performance and operational efficiency.
- Analyzed sales data to identify trends, optimize inventory management, and improve profitability.
- Led recruitment efforts to build a skilled workforce aligned with company culture and values.
- Teamwork
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- I worked with daily, weekly, and monthly inventories, as well as reporting waste, taking care of the work team, boosting sales to exceed our budget, and reading inventories, working on employee costs (labor)
- I fostered a favorable work environment for both my team and my shift manager.
- I know how to work with the team to boost sales, offer extras, and lead the team to provide better service to our customers.
Cashier / Shift Manager
Pollo Campero Hempstead
04.2023 - 11.2024
- Processed customer transactions efficiently and accurately using point-of-sale systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of cashier area to enhance customer experience.
- Assisted in training new cashiers on operational procedures and best practices.
- I attended training for new members
- I made use of warehouse management, daily and weekly inventories
- I worked on monitoring employee costs based on our sales.
- waste monitoring.
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
General Manager
Pollo Campero Restaurant
11.2024 - 06.2025
Cashier / Shift Manager
Pollo Campero Hempstead
04.2023 - 11.2024
Similar Profiles
Julio SanchezJulio Sanchez
Shift Manager at El Pollo CamperoShift Manager at El Pollo Campero
Jonathan Isaac CoronadoJonathan Isaac Coronado
Dishwasher at Pollo CamperoDishwasher at Pollo Campero
JAVIER BUITRAGOJAVIER BUITRAGO
General Manager at Pollo CamperoGeneral Manager at Pollo Campero
Ireneusz KokoszkaIreneusz Kokoszka
Traffic Manager at NYPD TrafficTraffic Manager at NYPD Traffic
Marvin CanalesMarvin Canales
Housekeeping Team Leader at Nassau University Medical CenterHousekeeping Team Leader at Nassau University Medical Center