Marvin Owens II
Marion,OH
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
8
8
years of professional experience
Work History
Crack Sealer
Scodellar
Plain City, Ohio
09.2023 - 11.2023
- Collaborated with supervisors and other personnel in order to meet production goals efficiently.
- Repaired or replaced defective seals as needed.
- Followed safety procedures when handling hazardous materials.
Grill Master
Attaboys
Marion, OH
03.2017 - 05.2020
- Ensured that all products were cooked thoroughly and safely for consumption.
- Communicated effectively with kitchen staff regarding customer orders.
- Inspected all food items prior to grilling to ensure freshness.
- Assisted in preparation of side dishes such as salads and fries, as needed.
- Organized inventory of raw ingredients necessary for grilling operations.
- Followed recipes accurately while making sure all components were present in each dish.
- Stored food properly in order to maintain its quality until served or sold.
- Adjusted temperature settings on grills based on type of meat being cooked.
- Rotated stock regularly ensuring that only fresh ingredients were used in cooking process.
- Responded promptly to customer complaints or requests for additional services.
- Adhered to safety guidelines when handling sharp objects such as knives and tongs.
- Monitored quality of grilled items for proper presentation standards.
- Cleaned, maintained and operated the grill station throughout service hours.
- Kept track of supplies needed for upcoming shifts; ordered when necessary.
- Utilized various seasonings, sauces and marinades to enhance flavor profiles of grilled items.
- Set up the grill area before the start of each shift; cleaned it after closing time.
- Maintained a clean, safe and sanitary work environment in accordance with health regulations.
- Performed daily maintenance checks on grills and other equipment used at the station.
- Provided friendly, courteous service to customers by answering questions about menu items.
- Monitored kitchen productivity and assessed overall productivity and workflow.
- Established effective working relationships with colleagues through strong communication skills.
- Maintained cleanliness and organization of line workstations.
- Operated fryers and grills according to instructions to maintain safety and food quality.
- Distributed prepared food to servers.
- Grilled various cuts of meat and seafood items to meet customer specifications and food handling standards.
Bartender
Red Lobster
Marion, Ohio
02.2016 - 08.2017
- Assisted in setting up the bar for service shift.
- Organized storeroom inventory of supplies such as cups, napkins, straws.
- Performed opening and closing duties including restocking supplies.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Processed payments accurately and efficiently with POS system.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Participated in weekly team meetings to discuss goals and objectives set by management.
- Cleansed glasses with sanitizing solution after each use.
- Stocked ice bins and coolers as needed throughout shift.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Provided drink suggestions to customers based on their preferences.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Developed good working relationships with fellow employees through effective communication.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Followed safety protocols while handling sharp tools or dangerous chemicals.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Attended regular training sessions to stay updated on new products or trends.
- Greeted customers and provided excellent customer service.
- Adhered to state regulations regarding serving alcohol responsibly.
- Resolved customer complaints in a professional manner.
- Displayed and retained extensive knowledge of liquors, wines and entrees.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
- Checked identification of guests to verify age requirements for alcohol purchase.
- Trained new bartenders on drink preparation and upselling techniques.
- Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
- Balanced daily registers and generated sales reports for management.
- Completed regular bar inventories and daily requisition sheets.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
- Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
- Planned and coordinated special events to boost customer numbers and profits.
- Collected and organized daily till totals and tips.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Poured wine, beer and cocktails for patrons.
- Upsold customers from shelf to premium brands to help boost sales.
- Greeted guests with friendliness and professionalism.
- Effectively multitasked within fast-paced environment.
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
- Maintained safety and sanitation standards with firm enforcement amongst bar staff.
- Monitored bar inventory and promptly restocked low items before depletion.
- Monitored customer drink levels and suggested additional drink purchases at appropriate times to boost sales.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Managed accurate bar tabs and processed cash and credit card transactions.
- Studied industry trends to inform planning of bar menu and development of new drink recipes.
- Neatly sliced and pitted fruit for garnishing drinks.
- Measured and mixed house ingredients to prepare both custom and menu drink orders.
- Described drink flavors and taste profiles to customers to help with ordering decisions.
- Organized bar supplies in stock room to support timely and efficient retrieval and replenishment.
- Carefully inspected identification of customers to verify age requirements for purchase of alcohol.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Greeted frequent visitors by name and explained new promotions.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Arranged bottles and glasses behind bar to make attractive displays.
- Persuaded highly intoxicated customers to stop drinking and arranged alternative transportation.
Education
High School Diploma -
Marion Harding High School
Marion Ohio06-2011
Skills
- Workplace Safety
- Sealant Application
- Product Inspection
- Sealing Equipment Operation
- Adhesive Material Knowledge
- Organizational abilities
- Quality Control Procedures
- Safety Protocols Adherence
- Menu Memorization
- Health codes compliance
- Suggestive Selling
- Beverage Preparation
- Food Service
- Payment Processing
- Food Running
- Food Preparation
- Engaging personality
- Safe serving knowledge
- Outstanding customer service
- Inventory
- Cash Register Operation
- Extensive beer knowledge
- Service-oriented mindset
- Patience and Tolerance
- Memory retention
- Bar Equipment Familiarity
- Beverage supply orders
- Maintaining a clean bar
- Excellent judgment
- Customer service expertise
- Team player attitude
- Garnishing Drinks
- Alcohol awareness
- Outgoing Personality
- Complex Problem-Solving
- Menu knowledge
- Team training and development
- Cocktail list development
References
References available upon request.
Timeline
Crack Sealer
Scodellar
09.2023 - 11.2023
Grill Master
Attaboys
03.2017 - 05.2020
Bartender
Red Lobster
02.2016 - 08.2017
High School Diploma -
Marion Harding High School