Marvin Riggins
3361 NW 15 PL Fort Lauderdale,FL
Summary
Dynamic and compassionate professional with experience at Joe DiMaggio Children's Hospital, excelling in patient communication and safety. Proven ability to train teams and enhance patient care through emotional support and effective collaboration. Certified in basic life support, committed to fostering a welcoming environment while ensuring confidentiality and high-quality service.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Patient Transporter
Joe DiMaggio Children's Hospital/ Memorial Health System
3501 Johnson St. Hollywood, Fl 33021
08.2023 - Current
- Warmly greeted patients and visitors and made each feel welcome.
- Assisted in training new Patient Transporters on proper techniques, protocols, and company policies, ensuring consistent high-quality care throughout the team.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Maintained cleanliness of transport equipment to minimize infection risk for patients and staff.
- Reduced patient anxiety during transport by maintaining open communication and answering questions.
- Maintained strong professional relationships with colleagues across various departments, promoting teamwork for efficient patient care delivery.
Security Officer
Allied Universal Security Services
1249 Stirling Rd. Danial, FL 33004
11.2017 - 09.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
Agriculture Tech 2/ Regulatory Specialist
Department of Agriculture and Consumer Services
9705 E Hibiscus St. Palmetto Bay, FL 33157
03.2012 - 08.2014
- Established communication channels with local farmers to share information about pest outbreaks or other emerging issues, fostering a sense of community among agricultural professionals
- Implemented precision agriculture techniques using GPS technology to apply fertilizers efficiently, reducing input costs while maximizing growing potential.
- Working under chapter 581 Regulating Nurseries Landscapers, Stock dealers and Spraying Pesticide around Miami Dade County.
- GALS inspector collecting and surveying for Giant African Land Snails and the Miami Dade areas. Job function required applying and spraying bait such as sluggo, metaldehyde, Durhan, Niban Deadline etc.
- Public Information Officer (PIO) Assist with dog handler out in the field to detect for GALS.
Shift Supervisor
Andrews International Security
803 S. 21st Ave. Hollywood, Fl 33020
11.2009 - 04.2011
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enforced company policies and regulations with employees.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Resolved conflicts among team members diplomatically, promoting a harmonious work atmosphere conducive to collaboration.
- Reduced employee turnover rate by fostering a positive work environment and addressing staff concerns promptly.
- Conducted routine inspections to check quality and compliance with established specifications.
- Responded to and resolved customer questions and concerns.
Education
Miami Southridge SHS
Miami, FLNo Degree -
Sunny Canton Community College
Canton, NYSkills
- Patient communication
- Patient safety
- Patient confidentiality
- Customer service
- Basic life support certification
- Emotional support
- Computer literacy
Certification
BSL
Timeline
Patient Transporter
Joe DiMaggio Children's Hospital/ Memorial Health System
08.2023 - Current
Security Officer
Allied Universal Security Services
11.2017 - 09.2023
Agriculture Tech 2/ Regulatory Specialist
Department of Agriculture and Consumer Services
03.2012 - 08.2014
Shift Supervisor
Andrews International Security
11.2009 - 04.2011
Miami Southridge SHS
No Degree -
Sunny Canton Community College
Patient First Honoree, GALS Team Award and effort of eradication of the GALS. Boy& Girls Merit award
At the time I received the Patient first award I was working as a Security Officer and while on patrol exiting out of Joe DiMaggio main entrance a mother in her daughter had just gotten discharge and the young girl who had been the patient started to feel lite headed and experience a seizure, so I just jump in to help the mother because she didn't know what to do. From my training I radio to the front desk security to call a blue alert to get the young girl medical assisted. Once the young lady was on the ground having the seizure I took my jacket off to alleviate some pain cause from her head movement on the ground and I stay with them keeping the mom calm until all the medical staff arrived to take her back up to a room.
For the Boys & Girls Club Award during the summer times I would help out at various parks to assist with the kids being a Role Model for some of the kids field trips Playing a role of a big brother. Giving life lesson speeches and just positive words of encouragement moving forward with their lives.