Marvin Roiz
San Francisco,CA
Summary
Hard worker
Committed to completing task
Fast learner
Like learning and exploring new technics and ways to perform the job more efficient
Like to exceed
I consider myself a team player and a leader
Like to help and share any knowledge or technics that can benefit the company to complete and excel with tasks
Punctual dependable reliable
Clean
Follow direction and directives well
Open to advice information and criticism in order to sharpen up skills
Hand and power tools knowledgeable
Some Mechanic ability
Overview
16
16
years of professional experience
Work History
Delivery Driver
Door Dash
04.2020 - Current
- Completed rush deliveries on tight timetables to satisfy customer needs
- Operated vehicle safely in highly congested areas with no traffic violations
- Maintained upbeat, positive attitude in busy, customer-focused environment
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries
- Delivered packages to customer doorsteps and business offices
- Completed on-time deliveries by choosing best and most efficient routes
- Kept detailed mileage and fuel reports to track overall fuel costs
- Worked scheduled hours as required and took on available shifts during holidays and busy periods
- Expedited deliveries to meet customer deadlines and requirements
- Verified accuracy of all deliveries against order forms
- Followed corporate procedures to maintain company and customer data confidentiality
- Managed customer inquiries and complaints in polite and professional manner
- Inspected and maintained delivery vehicles regularly to keep in safe working order
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules
- Inspected load security and checked for damages
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution
- Documented mileage, deliveries, pickups, customer issues and damages
- Determined quickest and safest routes for delivery by using effective planning and organizational skills
- Successfully avoided time delivery delays by carefully planning best routes
- Minimized company liability and risks to loads by obeying traffic laws
- Identified mechanical issues, completed basic repairs and reported serious concerns to management
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments
- Fostered positive working relationships with regular customers
- Kept detailed records of deliveries and money received from customers
Delivery Driver
Modesto Food Distribution
10.2019 - 03.2020
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries
- Completed rush deliveries on tight timetables to satisfy customer needs
- Operated vehicle safely in highly congested areas with no traffic violations
- Maintained upbeat, positive attitude in busy, customer-focused environment
- Loaded truck and properly secured items to prevent damage for deliveries
- Delivered packages to customer doorsteps and business offices
- Completed on-time deliveries by choosing best and most efficient routes
- Kept detailed mileage and fuel reports to track overall fuel costs
- Worked scheduled hours as required and took on available shifts during holidays and busy periods
- Expedited deliveries to meet customer deadlines and requirements
- Verified accuracy of all deliveries against order forms
- Followed corporate procedures to maintain company and customer data confidentiality
- Managed customer inquiries and complaints in polite and professional manner
- Inspected and maintained delivery vehicles regularly to keep in safe working order
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules
- Inspected load security and checked for damages
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution
- Filled out load paperwork and DOT-mandated log books
- Used two-way radios to stay in contact with dispatch and receive last-minute instruction changes
- Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations
- Documented mileage, deliveries, pickups, customer issues and damages
- Determined quickest and safest routes for delivery by using effective planning and organizational skills
- Successfully avoided time delivery delays by carefully planning best routes
- Operated light trucks to deliver loads as far as 60 miles from home location
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations
- Minimized company liability and risks to loads by obeying traffic laws
- Identified mechanical issues, completed basic repairs and reported serious concerns to management
- Drove truck in urban and rural areas to expertly make high volume of deliveries
- Loaded and unloaded various delivery vehicles with correct order and balancing
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments
- Fostered positive working relationships with regular customers
- Kept detailed records of deliveries and money received from customers
Driver
Chariot Transit
11.2014 - 05.2019
- Did weekend events private events wedding wine tasting tours and private client pick up and drop off at airports.
- Help coordinated and extend routes from 4 at beginning of company to 27 at end of company service throughout San Francisco Bay Area and Southern California.
- At end of shift conduct post trip inspection and report any issues with vehicle to dispatch
- Supervised team of 12 drivers and scheduled routes and time cards
- Used iPad smart phones and specific app used to operate and conduct service to connect with customers on daily basis
- Reason for leaving company closed Laid off
- Coordinated efficient routes to avoid delays and optimize schedules
- Kept detailed mileage and fuel reports to track overall fuel costs
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs
- Delivered goods and products to customer on time and in excellent condition
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads, and avoiding dangerous driving actions
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles
- Followed all relevant traffic laws and safety regulations
- Communicated with customers to provide delivery updates and confirm delivery locations
- Obtained signatures from customers upon delivery of goods
- Communicated with dispatchers and other personnel to coordinate transportation schedules
- Followed Hazardous Materials Regulations (HMR) for transporting dangerous materials
- Maintained professional and friendly demeanor during deliveries to uphold company reputation
- Utilized GPS and other navigation tools to plan routes and stay on schedule
- Upheld high standards of professionalism and discretion when working with high-value clients
- Generated consistent referrals and repeat business by providing friendly and fast service
- Minimized liability by consistently following road rules when driving
- Loaded and secured items in trucks to avoid damage to parcels during delivery
- Answered, scheduled, and responded to reservation calls at specific times and locations
- Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep
- Drove safely in various weather and road conditions to avoid accidents
- Updated logs and tracking documents accurately and according to schedule requirements
- Cleaned vehicle regularly to maintain professional appearance
Delivery Driver
Modesto Food Distribution
06.2009 - 10.2012
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries
- Completed rush deliveries on tight timetables to satisfy customer needs
- Operated vehicle safely in highly congested areas with no traffic violations
- Maintained upbeat, positive attitude in busy, customer-focused environment
- Loaded truck and properly secured items to prevent damage for deliveries
- Delivered packages to customer doorsteps and business offices
- Completed on-time deliveries by choosing best and most efficient routes
- Worked scheduled hours as required and took on available shifts during holidays and busy periods
- Kept detailed mileage and fuel reports to track overall fuel costs
- Expedited deliveries to meet customer deadlines and requirements
- Verified accuracy of all deliveries against order forms
- Followed corporate procedures to maintain company and customer data confidentiality
- Managed customer inquiries and complaints in polite and professional manner
- Inspected and maintained delivery vehicles regularly to keep in safe working order
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules
- Inspected load security and checked for damages
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution
- Filled out load paperwork and DOT-mandated log books
- Used two-way radios to stay in contact with dispatch and receive last-minute instruction changes
- Protected people and equipment from hazardous materials by using correct procedures
- Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations
- Documented mileage, deliveries, pickups, customer issues and damages
- Determined quickest and safest routes for delivery by using effective planning and organizational skills
- Successfully avoided time delivery delays by carefully planning best routes
- Operated light trucks to deliver loads as far as 60 miles from home location
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations
- Minimized company liability and risks to loads by obeying traffic laws
- Identified mechanical issues, completed basic repairs and reported serious concerns to management
- Drove truck in urban and rural areas to expertly make high volume of deliveries
- Loaded and unloaded various delivery vehicles with correct order and balancing
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments
- Fostered positive working relationships with regular customers
- Kept detailed records of deliveries and money received from customers
Delivery Driver
Blue Water Party Rental
07.2007 - 05.2009
- Conducted pre trip inspection of trucks at beginning of shift and noted and report and issues with trucks if encountered any.
- Loaded items on invoices assigned to each route for day.
- Unloaded and did set up of rental to instructions of customers specifics
- Maintenance of equipments tables chairs patio furniture built tents glass ware and linens
- Picked equipment after rental period ended
- Check quality of rental equipment before loading and returning items back to warehouse.
- Conducted post trip inspection of truck at end of shift.
- Operated pallet jack and lift gate.
- Reason for leaving company closed Laid off
Education
High School Diploma -
George Washington High School
600 32nd Ave San Francisco CA06.2000
Skills
- Operated forklift
- Manual and electric pallet jack
- Basic Computer knowledge
- Smart Phone knowledge
- Operate truck lift gate
- Fast learner
- Able to work well with team or independent
- Creative when solving problems
- Great people skills
- Open to learning new and more efficient and effective ways of completing task
- Make sure to complete task at hand
- Always seeking new ways to help perform task
- Willing to lead in order to complete task
Have some auto mechanic knowledge
I can fix or change most parts on a vehicle with hand and power tools that don't require heavy shop type machinery
Languages
Spanish
Native or Bilingual
Timeline
Delivery Driver
Door Dash
04.2020 - Current
Delivery Driver
Modesto Food Distribution
10.2019 - 03.2020
Driver
Chariot Transit
11.2014 - 05.2019
Delivery Driver
Modesto Food Distribution
06.2009 - 10.2012
Delivery Driver
Blue Water Party Rental
07.2007 - 05.2009
High School Diploma -
George Washington High School