MARVIN Ruffin
Memphis,TN
Summary
Seasoned logistics professional with a proven track record at DHL Express, enhancing delivery efficiency and customer satisfaction. Expert in package handling and GPS systems, coupled with exceptional problem-solving abilities. Achieved a significant reduction in delivery times by optimizing routes. Known for meticulous attention to detail and building strong customer relationships.
Overview
10
10
years of professional experience
Work History
Courier
DHL Express
Memphis, TN
04.2023 - Current
- Loaded and unloaded cargo from trucks, vans, and containers.
- Inspected shipments for damages or discrepancies; recorded any issues found.
- Communicated with customers to coordinate delivery times.
- Ensured all packages were properly labeled and sealed.
- Maintained accurate records of deliveries and pick-ups using computerized tracking systems.
- Followed safety protocols when loading, unloading, driving, and delivering items.
- Assisted in the sorting and organizing of packages for efficient delivery routes.
- Delivered items to residential addresses within specified time frames.
- Assessed size, weight, and special handling requirements of each package.
- Provided excellent customer service by answering questions about delivery status.
- Ensured compliance with federal regulations governing transportation of hazardous materials.
- Drove company vehicle to transport goods between locations safely and efficiently.
- Collected payments from customers upon delivery of goods as required.
- Verified accuracy of shipping documents such as manifests, bills of lading, invoices.
- Operated pallet jacks to move large parcels across warehouses and facilities.
- Checked contents of shipment against shipping documents prior to leaving warehouse.
- Reported any accidents or incidents involving self or others immediately following incident.
- Responded quickly to emergency situations requiring immediate action.
- Coordinated parcel delivery using strong time management skills.
- Developed delivery route understanding to avoid high traffic and construction areas.
- Documented pickups and deliveries and submitted reports after shift.
Shipping and Receiving Clerk
Technicolor
Memphis, TN
03.2022 - 03.2023
- Received incoming shipments, verifying quantity and quality of items against purchase orders.
- Maintained accurate records of all goods received and distributed in the warehouse.
- Ensured that stock was properly stored in designated areas according to safety regulations.
- Processed outbound shipments, including packing and labeling products for delivery.
- Prepared invoices for customers, ensuring accuracy prior to shipment.
- Loaded and unloaded trucks with pallet jacks or forklifts as needed.
- Coordinated with vendors on shipping schedules and backorders.
- Monitored inventory levels and re-ordered supplies when necessary.
- Operated computers to access information related to shipping activities.
Shipping Associate
SMX Staffing
Memphis, TN
06.2021 - 11.2022
- Collaborated with the warehouse team to ensure accurate shipping of orders.
- Organized and managed incoming shipments, including verifying accuracy and condition of products.
- Scanned and tracked all packages for shipment using tracking software.
- Identified discrepancies between order documents and actual items received.
- Maintained inventory records and updated stock information in database system.
- Monitored daily shipping schedules to meet deadlines for timely delivery of goods.
- Processed returns, exchanges, refunds, and credits in accordance with company policies.
- Inspected packages for damage prior to loading onto trucks or pallets.
- Provided customers with accurate information about their orders' status.
Security Officer
Black Lion Logistics
Memphis, TN
05.2018 - 10.2020
- Checked for safety hazards and took corrective action when necessary.
- Monitored surveillance cameras and responded to suspicious activity.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Enforced access control measures in accordance with established procedures.
- Responded to alarms and conducted investigations as required.
- Confirmed visitor identification prior to granting entry into the building.
- Assisted in the development and implementation of security policies and procedures.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
Cook Operator
Wendys Restaurant
Memphis, TN
03.2015 - 04.2017
- Operated deep fryers, grills, ovens, broilers, or other kitchen equipment to prepare foods.
- Monitored food while it was cooking to ensure that it did not burn or stick to pans.
- Measured ingredients according to recipe specifications and mixed them in the correct order.
- Tasted cooked dishes for flavor and texture before serving them.
Education
High School Diploma -
Hamilton High School
Memphis, TN05-2012
Skills
- Delivering time-sensitive specimens
- Attention to confidentiality
- Business processes and procedures
- Package Delivery and Pick-up
- Dispatch
- Item tracking
- Delivery and pickup
- GPS Systems
- Coordinating efficient routes
- Dispatch Collaboration
- Local routes
- Processing samples
- Working Independently
- Logistics and Transportation
- Traffic safety
- Smartphone Usage
- Attention to Detail
- Returns pickup
- Excellent driving skills
- Handheld scanning devices
- Package pickup and delivery
- Schedule Adherence
- Hazmat protocols
- Lab specimen transport
- Heavy Lifting
- Payment Collection
- Valid Driver's License
- Courier training
- Licensed driver in [State]
- Package handling
- Deadline Adherence
- Document Management
- Vehicle and bike deliveries
- Clean Driving Record
- Delivery Management
- Relationship building and rapport
- HIPAA Compliance
- Loading and unloading
- Vehicle Maintenance
- Efficient navigation
- Performance Improvement
- Delivery Documentation
- Problem-Solving
Timeline
Courier
DHL Express
04.2023 - Current
Shipping and Receiving Clerk
Technicolor
03.2022 - 03.2023
Shipping Associate
SMX Staffing
06.2021 - 11.2022
Security Officer
Black Lion Logistics
05.2018 - 10.2020
Cook Operator
Wendys Restaurant
03.2015 - 04.2017
High School Diploma -
Hamilton High School