Marvin Segura
Davie,USA
Summary
Results-oriented Assistant Store Manager with proven expertise in team leadership, conflict resolution, and customer satisfaction. Skilled in training and developing teams to achieve operational excellence and drive store performance.
Overview
20
20
years of professional experience
Work History
Assistant Store Manager
ALDI
Tamarac, USA
12.2017 - 03.2023
- Worked side by side with store manager as their assistant with the day-to-day operations of the store.
- As an ASM, responsibilities included supervising day-to-day activities, ensuring overall store performance, maintaining daily schedules and provide training to develop and grow the team.
- Responsibilities also included inventory procedures, product handling, cash control policies and customer service.
- Other duties included ensuring direct reports completed in a timely manner.
- As well as other duties as assigned.
Assistant Manager
Rent-A-Center
04.2009 - 04.2017
- Charged with maximizing revenue by developing and executing sales plans and ensuring proper payment and collection practices.
- Monitored rental agreements new and existing as well as maintaining a detailed and accurate record of default accounts.
- Running weekly reports as well as managing cash deposits, inventory and scheduling deliveries, pick ups and staff.
- Contract explanation, information verification and basic data entry as well as providing training.
Store Manager
Show World Inc
Hollywood, USA
06.2003 - 12.2008
- Solely responsible for directing and managing daily operations of a single store in accordance with owners policies and standards.
- Ensuring complete customer satisfaction, replenish merchandise, stock and merchandise store and create sales plans to promote higher sales performance.
- Accountable for schedules, payroll, accounts payable, accounts receivable, purchasing and all cash management.
Education
Certificate in Business Supervision & Management - Accounting
Sheridan Technical Center
Hollywood, FL12.2004
High School Diploma -
SUNY Buffalo
Buffalo, NY12.1996
Skills
- Conflict resolution
- Analytical skills
- Conceptual skills
- Active listener
- Communicator
- Store management
- Accounts payable
- Accounts receivable
- Inventory management
- Cash handling
- Staff scheduling
- Team leadership
- Cash auditing
- Vendor management
- Staff management
- Stock rotations
- Problem solving
- Employee training
- Employee coaching
- POS systems
- Operations
- Store opening and closing
- Staff supervision
- Customer service and engagement
- Order management
- Inventory counting
Additional Information
Professional fluent in both English and Spanish, self-motivated, trained and experienced in resolving customer complaints and promoting conflict resolution.
Personal Information
Title: Assistant Manager
Timeline
Assistant Store Manager
ALDI
12.2017 - 03.2023
Assistant Manager
Rent-A-Center
04.2009 - 04.2017
Store Manager
Show World Inc
06.2003 - 12.2008
Certificate in Business Supervision & Management - Accounting
Sheridan Technical Center
High School Diploma -
SUNY Buffalo
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