Marvin Sewer
Orlando,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals and contribute to the overall success of the company. Looking to grow and ready to help the team achieve company goals.
Overview
11
11
years of professional experience
Work History
Payroll Account Manager
Paylocity
02.2023 - Current
- Monitored and updated employee information in payroll system to add changes in salary, bonuses and deductions.
- Managed over 50 client calls per day and hundreds of cases.
- Responded to employee inquiries to provide assistance with payroll-related questions.
- Calculated deductions and processed payroll for employees.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Investigated payroll variances and employee claims to resolve discrepancies and balance financial records.
- Processed payroll garnishments such as tax liens and child support.
LOA Case Manager
Brown & Brown Absence Services
01.2022 - 12.2022
- Develop and implement leave of absence policies and procedures to be effective, efficient and ensure communications (verbal and written) are developed and evaluated to meet the needs of managers and team members
- Provide proactive, thorough and regular communication and guidance to employees and HR Business Partners during the claims process regarding leave status changes, return to work arrangements, and reasonable accommodations
- Maintain professional knowledge of federal and state requirements, case law and policy recommendations or changes using external resources and training
- Demonstrate in-depth knowledge of federal related regulations including, but not limited to: FMLA; STD; ADAAA; HIPAA; COBRA
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Developed and implemented comprehensive case management plans to address client needs and goals.
Payroll Account Manager
ADP
01.2021 - 01.2022
- Monitored and updated employee information in payroll system to add changes in salary, bonuses and deductions.
- Responded to employee inquiries to provide assistance with payroll-related questions.
- Calculated deductions and processed payroll for employees.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Developed and implemented payroll procedures and policies to determine compliance with regulations.
- Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
Amazon DLS Case Manager
Amazon
01.2017 - 01.2020
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations, and procedural costs.
- Demonstrate in-depth knowledge of federal related regulations including, but not limited to: FMLA; STD; ADAAA; HIPAA; COBRA.
- Develop and implement leave of absence policies and procedures to be effective, efficient and ensure communications (verbal and written) are developed and evaluated to meet the needs of managers and team members.
CSR. Intake Analyst. LOA & STD Case Manager
Reed Group Ltd
06.2012 - 03.2017
- Started as a CSR in June 2017 and was promoted to an Intake Analyst within first 6 months
- Communicated with referral sources, physicians, and associated staff to check documentation for proper signatures.
- Organized paperwork such as charts and reports for office and patient needs.
- Able to successfully review and understand a claim thoroughly and provide employees with the best LOA plans/benefits
- Initiate intakes thoroughly, and efficient in Employee Interviews and sending Acknowledgement
- Notification Employer Emails when necessary
- Assisted with Out-bound Calls, completing Employee Interviews, Employee Verifications, and
- ECDNs
- Assisted Team Members with their questions and often help with training New Hires
- Assisted with Amazon's Case Triage Reassignments and also trained the new India Case Triage
- Team for Amazon
- Always exceeding above the average Quality Requirements of 95% to meet client needs.
Education
Physical Therapy
Valencia Community College/Seminole State College
Orlando, FL2017
Florida International University
Miami, FL2014
High School Diploma -
Winter Park High School
Winter Park, FL2012
West Oaks Academy
2009
Kingsway Christian Academy
Orlando, FL2008
Skills
- Proficient with all Microsoft Office Suites
- Client Focused
- Adaptive and flexible, team player and works well with others
- Analytical and Critical Thinking
- Ability to work and make good independent judgment decisions
- Multitasking
- Maintaining employee records
- Reviewing timesheets
- Tax law understanding
- Data review
Timeline
Payroll Account Manager
Paylocity
02.2023 - Current
LOA Case Manager
Brown & Brown Absence Services
01.2022 - 12.2022
Payroll Account Manager
ADP
01.2021 - 01.2022
Amazon DLS Case Manager
Amazon
01.2017 - 01.2020
CSR. Intake Analyst. LOA & STD Case Manager
Reed Group Ltd
06.2012 - 03.2017
Physical Therapy
Valencia Community College/Seminole State College
Florida International University
High School Diploma -
Winter Park High School
West Oaks Academy
Kingsway Christian Academy