Marvin Smith
San Fernando,CA
Summary
Versatile and results-driven professional with a robust background in material handling and quality control, honed at Aerospace PPG. Excelled in enhancing operational efficiency and maintaining compliance, leveraging strong problem-solving abilities and Microsoft Excel proficiency. Proven track record in fostering client relationships and team collaboration, achieving significant improvements in inventory management and customer satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Laboratory Technician
Aerospace PPG
04.2022 - 07.2022
- Observed, tracked, and recorded sample characteristics such as color, texture, shape, size, smell, density, weight, and temperature, ensuring accurate documentation that supported quality control processes and compliance with industry standards
- Maintained meticulous records of material handling operations, utilizing inventory management systems to monitor stock levels and track the movement of goods, thereby enhancing efficiency in the supply chain
- Collaborated with quality assurance teams to analyze sample characteristics, providing critical data that informed product assessments and ensured adherence to specifications throughout the delivery process
- Executed proper handling and storage procedures for a variety of materials, ensuring optimal conditions to preserve product integrity and facilitate efficient retrieval for distribution
Material Handler
Innovel Solutions
10.2019 - 12.2019
- Cross-trained in all material handler functions to enhance operational flexibility, ensuring readiness to support various tasks while consistently meeting unit quality and productivity metrics
- Completed all required paperwork thoroughly and promptly, maintaining accurate documentation of inventory movements and compliance with company policies to support effective record-keeping
- Performed housekeeping tasks to maintain a safe work environment, adhering to safety protocols while loading customer merchandise accurately and courteously to ensure a positive client experience
- Gathered materials for upcoming and scheduled jobs, coordinating with team members to ensure timely preparation and availability of resources necessary for efficient job execution
Delivery Associate
Active Transport
07.2019 - 10.2019
- Operated a 26-foot company box truck along designated routes to deliver products and provide services at client locations, ensuring punctuality and compliance with all safety standards and traffic regulations
- Managed the stocking and upkeep of various merchandise at customer sites, consistently prioritizing exceptional customer service through attentive interactions and effective problem-solving
- Oversaw inventory levels to ensure accurate product distribution, proactively addressing any discrepancies to maintain operational efficiency and avoid stock shortages
- Worked closely with team members to coordinate deliveries and respond to customer requests, building strong relationships that enhanced overall satisfaction with service and product availability
Automotive Detailer
Hercules Detailing
10.2017 - 01.2019
- Performed comprehensive cleaning and detailing of vehicles, including exterior washing, waxing, and polishing, as well as interior vacuuming, shampooing, and upholstery care to enhance the overall appearance and value of each vehicle
- Utilized specialized cleaning products and equipment to effectively remove dirt, stains, and debris from all surfaces, ensuring high-quality results that met customer expectations and industry standards
- Conducted thorough inspections of vehicles before and after detailing to identify any damages or maintenance needs, providing customers with detailed reports and recommendations to improve vehicle performance and longevity
Customer Service Representative
U-haul
06.2018 - 08.2018
- Assisted customers with reservations and inquiries regarding rental equipment, providing accurate information about vehicle availability, pricing, and rental policies to ensure a positive customer experience
- Facilitated the rental process by completing necessary paperwork and verifying customer identification, ensuring compliance with company policies while streamlining the check-in and check-out procedures
- Resolved customer concerns and complaints in a timely and professional manner, utilizing effective communication skills to de-escalate situations and provide appropriate solutions that fostered customer loyalty
- Maintained a clean and organized rental location, ensuring that equipment was well-maintained and readily available for customers, while also supporting team members to achieve sales and service goals
Education
High School Diploma -
Sylmar High School
06.2011
Skills
- Material Handling
- Quality Control
- Inventory Management
- Documentation Accuracy
- Data Recording
- Cross-Training
- Customer Service
- Time Management
- Problem-Solving
- Team Collaboration
- Safety Protocols
- Microsoft Excel Proficiency
- Microsoft Word Proficiency
- Delivery Coordination
- Communication Skills
- Attention to Detail
- Equipment Maintenance
- Scheduling Efficiency
- Compliance Adherence
- Automotive Detailing
- Route Management
- Client Relationship Building
- Operational Efficiency
- Vehicle Inspection
- CDL Class C License
Certification
CDL Class C Licence
Timeline
Laboratory Technician
Aerospace PPG
04.2022 - 07.2022
Material Handler
Innovel Solutions
10.2019 - 12.2019
Delivery Associate
Active Transport
07.2019 - 10.2019
Customer Service Representative
U-haul
06.2018 - 08.2018
Automotive Detailer
Hercules Detailing
10.2017 - 01.2019
High School Diploma -
Sylmar High School