Summary
Overview
Work History
Education
Skills
Timeline

Marvin Suggs

Live Oak

Summary

Dynamic small business owner with extensive mechanical knowledge and a proven track record in customer relations at The Repair Barn. Enhanced operational productivity through innovative technology solutions and built strong client relationships, resulting in increased satisfaction and loyalty. Skilled in regulatory compliance and heavy equipment operation, driving successful project outcomes.

Overview

26
26
years of professional experience

Work History

Owner

The Repair Barn
02.2011 - 03.2023
  • Diagnosed and conducted repairs on automobiles, trucks, and large equipment, including diesel and farm equipment.
  • Oversaw daily operations, ensuring compliance with industry regulations and standards.
  • Enhanced customer service protocols, resulting in increased satisfaction and loyalty.
  • Established strong customer relationships through excellent communication and attentive service.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Ensured compliance with all relevant regulations by staying current on industry requirements and implementing necessary changes in operations.
  • Negotiated favorable terms with suppliers, improving profit margins without compromising on quality.
  • Implemented cutting-edge technology solutions to enhance operational productivity and customer engagement.
  • Cultivated strong relationships with suppliers and customers to drive sales.

Equipment Service Manager

USA Fence & Roofing
11.2018 - 01.2020
  • Oversaw daily operations, ensuring efficient workflow and high-quality service delivery.
  • Coordinated scheduling of technicians to optimize resource allocation and meet demand.
  • Established safety protocols, ensuring compliance with industry regulations and standards.
  • Collaborated with vendors to source quality parts while negotiating favorable terms and conditions.
  • Managed a team of automotive technicians, ensuring timely completion of repairs and adherence to quality standards.
  • Monitored inventory levels of parts and supplies, minimizing stockouts while also reducing overhead costs associated with excess inventory.
  • Implemented a preventative maintenance program for all shop equipment, reducing downtime and extending the useful life of critical assets.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Established team priorities, maintained schedules and monitored performance.
  • Assisted in organizing and overseeing assignments to drive operational excellence.

Heavy Equipment Operator

Russell Engineering
08.2009 - 04.2011
  • Operated heavy machinery to complete excavation and grading tasks efficiently.
  • Conducted routine inspections and maintenance on equipment to ensure optimal performance.
  • Collaborated with team members to adhere to safety protocols and enhance site productivity.
  • Led efforts in troubleshooting equipment issues, minimizing downtime through effective problem-solving strategies.
  • Operated range of heavy equipment on regular basis with advanced skill.
  • Operated excavators, bulldozers and dump trucks to transport heavy materials, practicing safety measures.
  • Adapted quickly to changing project requirements or unexpected obstacles encountered during the course of work assignments.
  • Demonstrated versatility in skillset by operating multiple types of heavy machinery to accommodate project needs.
  • Ensured timely project completion with efficient execution of excavation, grading, and site preparation tasks.
  • Optimized machine performance with regular cleaning, lubrication, and maintenance checks in accordance with manufacturer guidelines.
  • Moved equipment between job locations using truck and trailer.
  • Demonstrated commitment to safety by consistently wearing appropriate personal protective equipment and following all established protocols.

Land Clearer, Contractor

Suggs Contracting Services, Inc.
01.1997 - 08.2006
  • Operated heavy machinery for efficient land clearing and site preparation.
  • Assessed terrain conditions to determine optimal clearing techniques and methods.
  • Collaborated with teams to execute project plans and timelines effectively.
  • Maintained equipment by performing regular inspections and routine repairs.
  • Implemented safety procedures to ensure compliance with industry regulations.
  • Increased customer satisfaction by consistently delivering high-quality results in a timely manner.
  • Provided accurate estimates for clients based on thorough site evaluations prior to starting land clearing projects.
  • Completed land clearing projects on time and within budget, effectively managing resources and personnel.
  • Collaborated with clients, engineers, and local authorities to ensure proper permits were obtained for each project.
  • Improved long-term soil stability by implementing erosion control measures during the land clearing process.
  • Prevented property damage by accurately marking boundaries prior to beginning land clearing tasks.
  • Conducted regular maintenance checks on land clearing equipment to ensure optimal performance throughout the duration of projects.
  • Removed debris and waste from outdoor areas.

Education

Palmetto High School, Palmetto, FL

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Client service

  • Mechanical Knowledge
  • Regulatory compliance
  • Heavy Equipment Operation

Timeline

Equipment Service Manager - USA Fence & Roofing
11.2018 - 01.2020
Owner - The Repair Barn
02.2011 - 03.2023
Heavy Equipment Operator - Russell Engineering
08.2009 - 04.2011
Land Clearer, Contractor - Suggs Contracting Services, Inc.
01.1997 - 08.2006
Palmetto High School - ,
Marvin Suggs