Marvin Thomas
Ridge Spring,SC
Summary
Proven leader with extensive experience at Hubbell Power Systems, adept in operations management and team development. Demonstrated success in enhancing operational efficiency and employee productivity through strategic planning and effective communication. Skilled in maintaining compliance and fostering a culture of continuous improvement. Achieved notable increases in customer satisfaction and team performance.
Overview
36
36
years of professional experience
Work History
General Supervisor of Operations
Hubbell Power Systems
09.1995 - 02.2023
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
- Enhanced operational efficiency by streamlining processes and implementing best practices in the workplace.
- Adapted quickly to changing business needs, ensuring the operations team was always prepared for any shifts in demand or industry trends.
- Developed and implemented training programs for new hires, improving overall team productivity and performance.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Ensured compliance with company policies, industry regulations, and safety standards in daily operations.
- Resolved conflicts between employees swiftly and professionally, maintaining a harmonious workplace atmosphere conducive to collaboration.
- Oversaw inventory management, maintaining optimal stock levels while minimizing waste and excess costs.
- Proactively identified potential problems before they escalated, addressing them swiftly and effectively to minimize negative impact on daily operations.
- Boosted employee morale by recognizing outstanding work efforts and providing regular opportunities for professional development.
- Acted as a liaison between upper management and staff members, effectively communicating expectations from both parties while addressing any concerns that arose during operations.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Assisted in strategic planning efforts within the organization by providing valuable insights based on experience leading teams within similar industries.
- Collaborated with other departments to identify areas for improvement and implement beneficial changes across the organization.
- Coordinated cross-functional teams, ensuring successful completion of projects and meeting deadlines.
- Devised processes to boost long-term business success and increase profit levels.
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety, and compliance.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Completed bi-weekly payroll for 30 employees.
United States Marines
United States Marine Corps
05.1987 - 05.1992
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
High School Diploma -
Ridge Spring Monetta High School
Ridge Spring, SC06.1986
Skills
- Team Development
- Team Leadership
- Customer Service
- Inventory Management
- Interpersonal Communication
- Business Administration
- Data Management
- Employee relations and conflict resolution
- Warehouse Operations
- Project planning and development
- Maintaining Compliance
Timeline
General Supervisor of Operations
Hubbell Power Systems
09.1995 - 02.2023
United States Marines
United States Marine Corps
05.1987 - 05.1992
High School Diploma -
Ridge Spring Monetta High School
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