Marvin Toro
La Crescenta,CA
Summary
Adaptable and experienced Emergency Medical Specialist professional with experience supporting patients, nurses and clinicians in busy environments. Strong oral communication, interpersonal skills, and bilingual Spanish support help create positive patient experiences and reliable team results.
Overview
1
1
Certification
14
14
years of professional experience
Work History
Emergency Medical Specialist
Dignity Health - Northridge Hospital Medical Center
Northridge, California
02.2022 - Current
- Assist nurses and physicians with patient care and emergency procedures.
- Conducted 12 lead EKG/ECG procedures to assess cardiac activity in patients.
- Assist with wound care, dressing changes, splinting, and casting as directed.
- Apply and remove monitoring equipment and assist with patient care.
Patient Registration Representative
Dignity Health - California Hospital Medical Center
Los Angeles, California
07.2019 - 02.2022
- Employ excellent customer service skills as a patient representative.
- Responsible for
ensuring a positive patient experience throughout the registration process. - Primary duties
include acquiring appropriate patient identification, collecting accurate and thorough patient
demographic data and obtaining insurance information.
Shift Supervisor
Starbucks
Los Angeles, California
11.2012 - 06.2019
- Deployed partners and delegated tasks to create an excellent experience for
our customers by providing great customer service with prompt service, quality beverages and
products, and maintaining a clean and comfortable store environment. - As a lead, I was putting
staff in positions to succeed and educating as necessary.
Education
Bachelor of Science - Business Management
California State University, Los Angeles
Los Angeles, CA12-2018
Skills
- Effective oral communication skills
- Strong interpersonal skills
- Quick learner
- Great team player
- Bilingual in Spanish
Certification
- EMT - Basic Certification - April 2021
- Certified Phlebotomy Technician - 1 - November 2021
Timeline
Emergency Medical Specialist
Dignity Health - Northridge Hospital Medical Center
02.2022 - Current
Patient Registration Representative
Dignity Health - California Hospital Medical Center
07.2019 - 02.2022
Shift Supervisor
Starbucks
11.2012 - 06.2019
Bachelor of Science - Business Management
California State University, Los Angeles