Marvin Williams
Philadelphia,PA
Summary
Technologically savvy and focused Data Steward with strong background in advanced data management and troubleshooting skills . Effective in developing and optimizing data systems to meet customer needs. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Data Steward
Veeva Systems
11.2021 - 07.2023
- Senior Data Entry, for filing and correcting information on Doctors, Nurses, and most medical fields
- Tier 3 – Trusted with creation of profiles, new projects, and overflow
- Monitored and managed data cleansing requirements and data conversion initiatives.
- Established and managed key performance indicators to measure and improve processes, systems and data.
- Worked closely with technology enablement partners to design, create and deploy data management and governance processes.
Tier 2 Tech Support
Support.com
01.2017 - 01.2021
- Provided Technical Support for home security
- Was point of contact for tier 3 security and on-site technician scheduling.
- Walked individuals through basic troubleshooting tasks.
- Analyzed issues to identify troubleshooting methods needed for quick remediation.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
Education
High School Diploma -
Abington Senior High
Abington06.2008
Skills
- Adobe Premier Pro, Adobe After Effects, Adobe Photoshop Microsoft: Word, Excel, Power Point, and more, Sony Vegas, Davinci Resolve, Computer Building and Technician, A Certification Knowledge, Python Coding, Video Editing, Animation, Graphic Design
- Verbal and Written Communication
- Health Education
- Information Confidentiality
- Advanced Excel Spreadsheet Functions
- Data Governance
- Data Integrity
- Client Correspondence
Websites
Timeline
Data Steward
Veeva Systems
11.2021 - 07.2023
Tier 2 Tech Support
Support.com
01.2017 - 01.2021
High School Diploma -
Abington Senior High
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