Marvin Williams
Haynesville Correctional Center
King George,VA
28
years of professional experience
Dynamic professional with extensive experience in security and sales, including a role as a Correctional Officer at Haynesville Correctional Center. Proven ability in conflict resolution and emergency response, enhancing safety and customer satisfaction. Successfully directed dealership operations, implementing strategies that improved retention and streamlined processes.
Work History
Correctional Officer
5 Months- Monitored inmate activity to maintain safety and enforce facility security procedures.
- Conducted routine security checks, cell inspections, and contraband searches.
- Documented incidents, inmate behavior, and shift activities in detailed reports.
- Supervised inmate movement during meals, recreation, and medical transport.
Sales Associate
1 Year 2 Months- Greeted customers, assessed vehicle needs, and matched options to preferences.
- Presented Volkswagen features, trims, and financing details clearly and accurately.
- Coordinated test drives, trade-in appraisals, and delivery preparations.
- Recorded customer interactions in CRM systems and maintained lead follow-up.
Owner/GM
3 Years 2 Months- Directed daily dealership operations, aligning sales, service, and finance processes with business goals.
- Oversaw inventory planning, vehicle acquisition, and lot presentation to support merchandising standards.
- Negotiated vendor and lender relationships to maintain favorable terms and smooth transaction flow.
- Implemented customer satisfaction practices across sales and service touchpoints to strengthen retention.
Sales Associate
22 Years 3 Months- Supported sales process by gathering documents and preparing paperwork for transactions.
- Answered product questions and resolved concerns to maintain customer confidence.
- Collaborated with finance and service teams to streamline vehicle handoff.
- Followed dealership procedures to ensure accurate, consistent sales support.
Education
High School Diploma
Skills
First aid training
Emergency response
De-escalation techniques
Conflict resolution skills
Timeline
Correctional Officer
Haynesville Correctional Center
12.2024 - 05.2025Read More
Sales Associate
VW of Fredericksburg
01.2023 - 03.2024Read More
Owner/GM
Crown Automotive
08.2019 - 10.2022Read More
Sales Associate
Radley Chevrolet
04.1997 - 07.2019Read More
Montgomery College
High School Diploma
Read More