Summary
Overview
Work History
Education
Skills
Training
References
Timeline
Generic

Marvin Woods

Florissant,MO

Summary

Operations Manager with extensive experience in P&L management and employee training at Shane Co. Achieved significant sales growth while maintaining high standards of service excellence. Skilled in conflict resolution and regulatory compliance, fostering team empowerment and performance. Proven ability to drive organizational success through effective leadership and strategic initiatives.

Overview

26
26
years of professional experience

Work History

Operations Manager

Shane Co.
Olivette, MO
03.2015 - Current
  • Administered new hire paperwork and facilitated onboarding for all store employees.
  • Oversaw training and development initiatives for office and shop staff.
  • Conducted performance appraisals, coaching, and counseling to enhance employee performance.
  • Managed profit and loss statements to ensure financial accountability.
  • Facilitated monthly team meetings to discuss progress and address concerns.
  • Handled facilities management to maintain store appearance and operational efficiency.
  • Ensured a safe and productive work environment through regular assessments.
  • Acted as primary manager during Store Manager's absence, overseeing overall operations.

Content Writer

Urban Network Magazine
Los Angeles, CA
08.1999 - Current
  • Responsibilities include listening to and evaluating new musical talent as well as providing content to a website discussing my thoughts/opinions.
  • Music ranged from Hip Hop to Rock to Gospel.
  • Also supported the annual music conference in Palm Springs, CA.

Sales Account Manager

T-Mobile/Wireless Vision
St. Louis, MO
11.2011 - 03.2013
  • ,Achieved top sales associate status for multiple months by effectively matching products to customer needs.
  • Resolved issues arising from malfunctioning phones and accessories to enhance customer satisfaction.
  • Contributed to inventory management, ensuring optimal stock levels for the store.
  • Played a key role in opening a new concept store and earned promotion to Assistant Lead.
  • Facilitated work schedule development for associates to maximize productivity.

Store Manager/Assistant Store Manager

Karl Bissinger’s
St. Louis, MO
05.2003 - 03.2010
  • Before being promoted to Store Manager, overseen transition periods of 2 managers to high praise
  • Maintained inventory levels (including calculating sales rate and stocking)
  • Prepared work schedules for Association for up to a month
  • Addressed Customer service concerns
  • Provided communication to all coworkers in order to meet the company’s objectives
  • Evaluated associates on a timely basis and provided fair feedback on their performance
  • Recruited and hired future talent
  • Trained and developed Associates into the next leaders to grow the company.

Education

Some College (No Degree) - Business Management, Psychology

University of Missouri - St. Louis
St. Louis, MO

Skills

  • P&L management
  • Employee training
  • Performance appraisal
  • Regulatory compliance
  • Facilities management
  • Sales growth
  • Service excellence
  • Conflict resolution

Training

  • Completed computer courses and a wide range of instrumentation courses including:
  • Microsoft Word Level 1 and Level 2
  • Microsoft Excel Intermediate and Advance

References

References available upon request.

Timeline

Operations Manager

Shane Co.
03.2015 - Current

Sales Account Manager

T-Mobile/Wireless Vision
11.2011 - 03.2013

Store Manager/Assistant Store Manager

Karl Bissinger’s
05.2003 - 03.2010

Content Writer

Urban Network Magazine
08.1999 - Current

Some College (No Degree) - Business Management, Psychology

University of Missouri - St. Louis

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