Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marvon Odunoye

Denver,CO

Summary

Dynamic Assistant Manager with a proven track record at American Furniture Warehouse, excelling in customer relations and staff development. Skilled in recruiting and interviewing, I enhanced team performance and significantly improved customer satisfaction ratings. Adept at problem-solving and operational management, I drive business growth through exceptional service and strategic decision-making.

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

Overview

8
8
years of professional experience

Work History

Assistant Manager

American Furniture Warehouse
11.2020 - 05.2025
  • Generated repeat business through exceptional customer service.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Conducted performance evaluations and provided constructive feedback to employees.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.

Assistant Store Manager

AutoZone
05.2018 - 11.2020
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.

Security Manager

Allied Universal Security Services
07.2018 - 10.2020
  • Investigated incidents and wrote reports.
  • Oversaw team of security officers and managed scheduling and performance evaluations.
  • Kept team compliant with security protocols and appearance standards.
  • Conducted drills to keep security staff on alert and proficient with established plans.

Sales Associate

C&R Market
05.2017 - 05.2018
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Engaged with customers to build rapport and loyalty.

Education

High School Diploma -

Community College of Aurora
Aurora, CO

Skills

  • Recruiting and interviewing
  • Budget assistance
  • Sales monitoring
  • Problem-solving
  • Business development understanding
  • Staff development
  • Marketing
  • Retail operations management
  • Decision-making
  • Orientation and training
  • Customer relations
  • Conflict resolution
  • Team building

Timeline

Assistant Manager

American Furniture Warehouse
11.2020 - 05.2025

Security Manager

Allied Universal Security Services
07.2018 - 10.2020

Assistant Store Manager

AutoZone
05.2018 - 11.2020

Sales Associate

C&R Market
05.2017 - 05.2018

High School Diploma -

Community College of Aurora

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