MARWA E EMARA
LANCASTER,South Carolina
Summary
- Experienced in all aspects of operations, strategy and finance. Effective advisor communicates well with people of all ages and backgrounds. Excellent eye for detail enabling quick identification of areas for improvement and suggesting strategies to help businesses reach goals. Focused on introducing efficient systems and processes.
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
- Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
16
16
years of professional experience
Work History
Back Office Consultant
Windsor Brokers LTD
01.2008 - Current
- Inputting, processing, authorizing and reviewing deposits and withdrawals.
- Assisting and performing KYC related to payment to ensure that all processing meets regulatory requirements.
- Resolving internal and external queries regarding payments in a timely and professional manner.
- Identifying and enhancing internal procedures, systems and controls.
- Assisting and supporting with auditing and reconciliation of payment transactions.
- Dealing with queries swiftly and effectively whist providing an impeccable customer service.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Volunteered to help with special projects of varying degrees of complexity.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Achieved high levels of accuracy in data entry tasks through close attention to detail and regular quality checks.
- Managed filing system, entered data and completed other clerical tasks.
- Worked flexible hours across night, weekend, and holiday shifts.
- Strengthened communication skills through regular interactions with others.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Resolved problems, improved operations and provided exceptional service.
Education
Bachelor of Accountancy - Accounting And Business Management
CAIRO UNIVERSITY
EGYPT06.2003
Skills
- Issue Resolution
- Outcome Accountability
- Cultural Awareness
- Project Leadership
- Reporting capabilities
- Requirements Gathering
- Client Relationships
- Staff Management
- Project Implementation
- Executive Support
- Work Planning and Prioritization
- Processes and procedures
- Logistics Coordination
- Integrity and Honesty
- Quality Assurance
Languages
Arabic
Native or Bilingual
English
Full Professional
Timeline
Back Office Consultant
Windsor Brokers LTD
01.2008 - Current
Bachelor of Accountancy - Accounting And Business Management
CAIRO UNIVERSITY