Streamlined office processes by implementing efficient document management and filing systems.
Enhanced team productivity by providing administrative support and coordinating daily operations.
Improved customer satisfaction with prompt and professional responses to inquiries and concerns.
Managed schedules, appointments, and travel arrangements for executives, ensuring seamless coordination of events.
Maintained a professional work environment by establishing clear office policies and procedures.
Increased efficiency in data entry tasks through the implementation of advanced software tools.
Created and updated records and files to maintain document compliance.
Collaborated closely with human resources personnel to ensure timely processing of new hire paperwork, benefits administration, and employee record updates.
Office Assistant
Northern Virginia Community College
04.2018 - 11.2019
Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
Streamlined communication between departments for better collaboration and increased productivity.
Expedited document processing with accurate data entry and timely filing.
Increased customer satisfaction by providing professional and courteous front desk support.
Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
Optimized workflow processes through regular evaluation of office procedures for potential improvements.
Maintained confidentiality in handling sensitive information while performing administrative tasks.
Skills
Time management
Communication
Problem solving
Attention to detail
Organizational skills
Adaptability
Teamwork
Verbal communication
Quickbooks
Microsoft Office Suite: Excel, Word, PowerPoint
Record keeping
Office management
Education
George Mason University, Fairfax, VA
Bachelor of Science - Computer Science
Bachelor of Science - Business
Double Major
(In Progress)
Northern Virginia Community College, Annandale, VA