Summary
Overview
Work History
Education
Skills
Websites
Certification
Awards
Extracurricular Activities
Languages
References
Timeline
Generic

MARWA SOLIMAN

Gaithersburg,MD

Summary

Highly experienced and versatile professional with a strong background in instructional technology, pharmacy operations, administrative support, and early childhood education. With over a decade of hands-on experience across education, healthcare, and nonprofit sectors, I have consistently taken on leadership roles—training teams, teaching students, and guiding collaborative efforts. I am exceptionally organized, detail-oriented, and skilled in managing complex workflows while maintaining accuracy and efficiency. Proficient in Microsoft Excel and data entry, I’ve streamlined reporting processes, created actionable academic and operational insights, and maintained meticulous records. As an Instructional Technologist, I supported virtual learning environments and resolved technical issues for faculty and students. In pharmacy and clinical settings, I ensured medication safety, handled insurance billing, and maintained inventory systems. Bilingual in English and Arabic, I thrive in fast-paced environments where communication, problem-solving, and leadership are essential to success.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Instructional Technologist

CATHEXIS
Fairfax, VA
08.2021 - 10.2023
  • Oversaw daily operations of online instructional delivery, ensuring coordination among instructors, students, and support staff.
  • Cultivated collaborative relationships with instructors and students to enhance learning environments.
  • Proactively supported students facing technical barriers, improving course accessibility and engagement.
  • Managed a team of instructors to facilitate seamless virtual instruction and resolve operational issues.
  • Provided live technical support during virtual exams and classes to minimize disruptions.
  • Maintained detailed records of attendance, course documentation, and system updates for compliance.
  • Collected and organized student performance data into actionable reports for academic decision-making.
  • Developed engaging online courses using learning management systems.

Assistant Daycare Provider

N&A Family Daycare LLC
Gaithersburg, MD
01.2012 - 01.2021
  • Supervised play activities for children aged zero to twelve, ensuring physical safety at all times.
  • Prepared engaging play and learning materials to enhance developmental experiences.
  • Guided children's behavior and social development through structured interactions.
  • Assisted children with daily routines, including toileting, dressing, eating, and sleeping.
  • Prepared light meals and snacks to meet dietary needs of children.
  • Maintained a safe, clean, and appealing environment conducive to learning.
  • Provided homework assistance to support academic growth.
  • Performed simple first aid in emergencies to ensure child safety.
  • Developed and implemented engaging activities to promote early childhood learning.
  • Assisted in daily care and supervision of children in a nurturing environment.
  • Maintained cleanliness and organization of play areas and educational materials.
  • Communicated effectively with parents about children's progress and needs.
  • Supported lead teacher in planning curriculum and lesson preparation tasks.
  • Monitored children's behavior, ensuring adherence to safety guidelines.
  • Collaborated with staff to create a positive and inclusive daycare atmosphere.
  • Documented daily activities, observations, and children's milestones for reporting purposes.
  • Collaborated closely with parents regarding their child's development needs.
  • Developed age-appropriate lesson plans for preschoolers.
  • Organized and cleaned playroom daily.
  • Assisted with preparing materials for classroom activities.
  • Attended weekly meetings to discuss strategies for managing student behavior.
  • Billed parents weekly, and maintained a record of all payments.

Certified Pharmacy Technician

Medstar Montgomery Medical Center
Olney, MD
04.2019 - 06.2019
  • Maintained and updated patient profiles and medication histories for accurate dispensing.
  • Maintained inventory levels through regular stock checks and reorder procedures.
  • Collaborated with healthcare teams to ensure optimal patient outcomes and safety.
  • Operated pharmacy automation systems for streamlined medication distribution.
  • Managed prescription documentation to comply with regulatory standards consistently.
  • Trained new pharmacy staff on operational procedures and safety protocols thoroughly.
  • Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
  • Managed inventories, rotated stock, removed expired, or damaged drug products and resolved discrepancies in drug counts.
  • Adhered to all federal, state and local laws governing the practice of pharmacy technicians.
  • Assisted pharmacists in preparing prescriptions for filling, including counting tablets and labeling bottles.
  • Performed administrative duties such as filing, data entry, answering phones.
  • Worked with insurance companies to process claims, resolve problems and obtain payments.
  • Maintained a clean work environment by wiping down counters, cleaning spills promptly and properly disposing of waste products.
  • Compounded IV solutions, epidurals, and other complex medications under pharmacist supervision, ensuring adherence to safety protocols.
  • Created precise prescription labels by verifying drug information, dosage, and patient details.
  • Transported and delivered medications to nursing units, ensuring prompt arrival to correct patients.
  • Restocked automated medication dispensing towers (e.g., Pyxis), resolving errors while ensuring functionality.
  • Monitored inventory levels and conducted audits to prevent shortages and expired stock.
  • Remained informed on new medications and availability to support pharmacy operations.
  • Participated in compliance reviews with pharmacists to uphold medication safety standards.

Certified Pharmacy Technician

CVS Pharmacy
Montgomery Village, MD
05.2013 - 05.2017
  • Prepared insurance claim forms to ensure accurate processing of claims.
  • Managed patient documentation for compliance with regulatory standards.
  • Completed cash register transactions efficiently, minimizing errors.
  • Answered phones to assist patients and address inquiries promptly.
  • Took inventory of over-the-counter medications to maintain stock levels.
  • Monitored availability of latest medicines to support patient needs.
  • Retrieved prescription orders for timely fulfillment and customer service.
  • Created prescription labels and selected appropriate containers for medications.
  • Processed medication orders accurately and efficiently for patient care.
  • Assisted pharmacists in preparing and dispensing prescriptions for patients.
  • Maintained inventory levels through regular stock checks and reorder procedures.
  • Educated patients on medication usage and potential side effects effectively.
  • Collaborated with healthcare teams to ensure optimal patient outcomes and safety.
  • Operated pharmacy automation systems for streamlined medication distribution.
  • Managed prescription documentation to comply with regulatory standards consistently.

Certified Pharmacy Technician

Walgreens
Rockville, MD
04.2014 - 07.2014
  • Prepared insurance claim forms to ensure accurate processing and reimbursement.
  • Processed medication orders accurately and efficiently for patient care.
  • Maintained patient profiles for up-to-date medical records.
  • Completed cash register transactions while ensuring accuracy in financial handling.
  • Answered phones promptly to assist patients with inquiries.
  • Took inventory of over-the-counter medications to manage stock levels effectively.
  • Monitored latest medicines and availability to provide informed recommendations.
  • Retrieved prescription orders swiftly for timely fulfillment.
  • Created prescription labels to enhance clarity and compliance.

Tutor

Straightway Tutoring
Gaithersburg, MD
01.2011 - 12.2011
  • Developed workshops and academic support sessions
  • Organized, facilitated, and tracked tutorial sessions
  • Developed customized curriculum for students and conducted evaluations
  • Designed personalized lesson plans for diverse student learning styles.
  • Facilitated one-on-one tutoring sessions to improve subject comprehension.
  • Assessed student progress through regular evaluations and feedback sessions.
  • Collaborated with parents to discuss student performance and strategies.
  • Developed engaging educational materials to enhance learning experiences.
  • Implemented effective study techniques to boost retention and understanding.
  • Mentored junior tutors, sharing best practices and instructional methods.
  • Adapted teaching methods based on individual student needs and feedback.
  • Encouraged students to ask questions about topics they did not understand.
  • Helped students review and understand previous lessons to make connection with new lesson.
  • Worked closely with students to help develop math and essay writing skills.
  • Assisted students in developing effective study habits and strategies for success in school.
  • Conducted individual tutoring sessions with students to help them improve their academic performance.

Administrative Assistant & Substitute Teacher

Islamic Center of Maryland
Gaithersburg, MD
06.2010 - 08.2010
  • Maintained inventory for classroom and office supplies
  • Performed general clerical duties including but not limited to: photocopying, faxing, e-mailing, and filing
  • Maintained hard copy and electronic filing system
  • Filled in for TA’s when needed
  • Managed scheduling for events and meetings at the Islamic Center.
  • Coordinated communication between staff, volunteers, and community members.
  • Organized documents and maintained filing systems for easy access.
  • Assisted in preparing materials for educational programs and workshops.
  • Supported administrative functions by handling correspondence and phone calls.
  • Facilitated logistics for community outreach activities and events.
  • Maintained inventory of office supplies and ordered replacements as needed.
  • Collaborated with team members to improve workflow and efficiency in operations.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Maintained office supplies inventory by checking stock to determine inventory level.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.

Education

Bachelor's - Applied Technology

University of Maryland Global Campus
College Park, MD
03.2024

Associates - Psychology

Montgomery College
Rockville, MD
01.2016

Skills

  • Communication skills
  • Record keeping
  • Project coordination
  • Team management
  • Attention to detail
  • Leadership abilities
  • Problem-solving
  • Time management
  • Multitasking proficiency
  • Critical thinking
  • Decision-making
  • Billing expertise
  • Customer service excellence
  • Quality assurance
  • Technical support
  • Data analysis
  • Pharmacy operations
  • Collaborative teamwork
  • Educational background
  • Organizational skills
  • Resourcefulness in technology
  • Technical proficiency: Microsoft Office Suite (Word, Excel, PowerPoint, Access)
  • Bilingual: English and Arabic

Certification

  • Licensed Pharmacy Technician | Maryland Board of Pharmacy ID: T13588
  • Certified Scrum Master | Scrum Alliance ID: 1263975
  • Release Train Engineer | Scaled Agile Inc. ID: 33181617-9071
  • Certified Associate Architect | Oracle Cloud Infrastructure Classic 2021
  • Certified Emergency Medical Responder | American Red Cross 2022
  • GIAC HIPAA Security Implementation (GHSC) | U.S. Department of Veterans Affairs
  • HIPAA Human Research and Privacy Security Awareness Training | University of Maryland School of Medicine
  • CE Islamically Integrated Psychotherapy | Ibn Haldun University

Awards

Phi Theta Kappa | Montgomery College Inductees of the Montgomery College chapter are selected on the basis of academic achievement demonstrated through a GPA of 3.5 or higher., Renaissance Honors Scholar Renaissance Scholars study with other highly motivated students who share their enthusiasm for learning and who bring a diversity of personal and professional experience to the classroom. Working with specially selected faculty in small seminar-style classes on stimulating interdisciplinary courses, students participate in an honors learning community that enriches and enlivens their academic experience, Dean’s List | Montgomery College Awarded to students with above a 3.0 GPA., RITE Award | Cathexis The RITE award recognizes individuals and teams that demonstrate their commitment to our core values and excellence. Respect – demonstration of: inclusivity, active listening to the client that leads to better solutions, community outreach. Integrity – demonstration of: getting results the right way, delivering on promises, holding the line on quality when it causes tough conversations, building trust that leads to rewarding experiences for employees or clients. Teamwork – demonstration of: active contribution to team success, passion in delivery of service, curiosity of working together to find the best solution, recognizing and using the strengths of individual contributors to ensure the success of the team and mission, taking on more than one’s share to make the team successful. Excellence – demonstration of: innovation that leads to improved quality, efficiency or timeliness of service, identifying gaps and owning/implementing the solution, holding oneself or team accountable to delivering the best every day.

Extracurricular Activities

ICM, Dar Us-Salaam, and Muslim Community Center | Volunteer Assist with organization and setup of fundraisers and other community events. Organize Youth Group Events Usher and serve guests at various events. Work and tend to registration and information booths. Muslim Community Center | May 2015 - Current Youth Leader/Marketing Chair for Youth Council Commanding and Directing members of the marketing committee Creating awareness of events and programs. Assisting youth by providing academic and mental health. University of Maryland TEDxUMD | Member of Marketing Committee United Muslim Relief UMD | Volunteer

Languages

English
Native/ Bilingual
Arabic
Native/ Bilingual

References

References available upon request.

Timeline

Instructional Technologist

CATHEXIS
08.2021 - 10.2023

Certified Pharmacy Technician

Medstar Montgomery Medical Center
04.2019 - 06.2019

Certified Pharmacy Technician

Walgreens
04.2014 - 07.2014

Certified Pharmacy Technician

CVS Pharmacy
05.2013 - 05.2017

Assistant Daycare Provider

N&A Family Daycare LLC
01.2012 - 01.2021

Tutor

Straightway Tutoring
01.2011 - 12.2011

Administrative Assistant & Substitute Teacher

Islamic Center of Maryland
06.2010 - 08.2010

Bachelor's - Applied Technology

University of Maryland Global Campus

Associates - Psychology

Montgomery College
MARWA SOLIMAN