Mary Albert-Aluya
McDonough,GA
Summary
Experienced Director of Operations with over ten years of experience in grants allocation. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
19
19
years of professional experience
4
4
years of post-secondary education
6
6
Certifications
Work History
Code Enforcement Officer/Field Training Officer
Henry County Police Department
McDonough, GA
05.2019 - Current
- Enforced compliance of County's Codes and Ordinances, including those pertaining to land use, zoning, nuisance, property maintenance, building codes, health and safety.
- Conducted field investigations from start till resolved. Prepared Court reports for court bound cases.
- Prepared evidence and reports in support of legal actions taken.
- Conducted follow-up site visits to check compliance with corrective actions implemented, to address violations.
- Completed all paperwork, recognizing any discrepancies and addressing them expeditiously.
- Trained new Code Enforcement Officers; Officer James Pilotte (September 2020), Officer Hannah Pippin (September 2021), Officer Khary McSween (September 2021). This field training program includes : County's Codes and Ordinances, Tyler-Energov, Report Writing, Writing and Issuing Written Warnings/Citations, Daily Route Planning online, Violators/Witnesses/Citizens Interviews.
- Developed "Plan To Succeed" Package - Time Management and Caseload Management tool for New Code Enforcement Officers.
Director of Operations Non Profit Organization
Gilead Charity Corporation
McDonough, GA And Africa
09.2007 - 12.2018
- Worked with chief executive and other leadership member teams to set up organization's strategic goals - these strategic goals were translated into specific operational objectives. Ten (10) new service centers were opened in three years to provide food for needy/elderly people..
- Constantly worked out resources (money and people) needed to achieve organization's objectives.
- Vigorous management of activities put in place to achieve objectives put in place by organization.
- Put in place policies and procedures specifically for recruiting, interviewing, managing and retaining volunteers.
- Efficient communication with volunteers to keep them motivated to attend meetings.
- Intervened and brought things back to normal when indicators showed things were not going well.
- Identified and implemented strategic plans based on accurate readings of specifications and solid collaboration with project leadership.
- Established and administered annual budget with effective controls to prevent overages, minimized burn rates and support sustainability objectives.
- Interviewed and hired strong candidates/volunteers for teams and new service center openings.
- Supported regulatory compliance by overseeing all audits to verify protocol adherence.
- Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as key advocate for various personnel issues.
- Tracked trends and suggested enhancements to both challenge and refine organization's services/offerings.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Approved grants and maintained organized records of sources of funds and how funds are allocated.
- Maintained excellent customer service and management skills
- Maintained excellent communication and analytical skills.
Regional Loss Prevention Manager
Burlington Coat Factory
Morrow, , GA
06.2002 - 09.2007
- Collaborated with law enforcement to prosecute theft perpetrators, appeared in court hearings to provide honest and full eyewitness testimony of events.
- Upheld strict security and safety procedures to protect business from financial losses due to theft or careless mismanagement.
- Delivered training to all new executives and asset protection personnel, both one-on-one and in group settings.
- Trained all new executives and asset protection personnel.
- Supported audits, shortage control initiatives, apprehensions and disposition by preparing and reviewing associated paperwork.
- Trained loss prevention staff, retail managers and store employees on loss control and prevention measures.
- Performed thorough cash audits. paperwork audits and deposit investigations.
- Collaborated with law enforcement in investigating and solving theft and fraud cases.
- Monitored paperwork procedures to prevent error-related losses.
- Installed and maintained covert security equipment.
- Worked with entire staff in understanding and implementing Sarbanes-Oxley Act of 2002.
- Assured stores were OSHA compliant - OSHA posters, posted in breakrooms.
Education
Bachelor of Arts - Psychology
College of Staten Island of The City University of New York
Staten Island, NY 09.1992 - 12.1995
Master of Science - Human Resources Mgt. (Org & Human Resource Development)
Strayer University
Washington, DC 2022.07 - 2023.06
Skills
Investigative abilities
Clear communication skills
Ability to interpret ordinances
Good telephone etiquette
Customer service
Excellent work ethic
Critical thinking
Detail-oriented
Analytical skills
Interpersonal Communication
Reading comprehension
Microsoft Office
Flexible & Adaptable
Adaptability
Certification
Field Training Officer (Georgia Public Safety Training Center) -June 22-26, 2020
Timeline
Master of Science - Human Resources Mgt. (Org & Human Resource Development)
Strayer University
2022.07 - 2023.06
FEMA - Emergency Management Institute (Active Shooter: What You Can Do)
08-2021
Evidence Presentation (Georgia Public Safety Training Center) - April 1-2, 2021
04-2021
GACE - Georgia Association of Code Enforcement - Conference
03-2021
Georgia Crisis Intervention (Georgia Public Safety Training Center) - February 22-26, 2021
02-2021
Field Training Officer (Georgia Public Safety Training Center) -June 22-26, 2020
06-2020
Code Enforcement Officer/Field Training Officer
Henry County Police Department
05.2019 - Current
Director of Operations Non Profit Organization
Gilead Charity Corporation
09.2007 - 12.2018
WICKLANDER - ZULAWSKI & ASSOCIATES : Interview and Interrogation Techniques
02-2007
Regional Loss Prevention Manager
Burlington Coat Factory
06.2002 - 09.2007
Bachelor of Arts - Psychology
College of Staten Island of The City University of New York
09.1992 - 12.1995