Detailed oriented, client-focused professional with extensive experience managing high-volume documentation, scheduling and confidential records in fast-paced settings. Known for clear written communication, strong follow-through and calm, professional client interaction-especially in sensitive situations.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Psychotherapist
Eastside Counseling Services
09.2025 - Current
Provide psychotherapy services (individual, family, couples, and/or group) aligned with client needs and clinical best practices.
Provide crisis intervention and safety planning when necessary; facilitate referrals to higher levels of care when indicated.
Maintain accurate, timely, and compliant documentation (progress notes, treatment plans, discharge summaries) consistent with agency policy and payer standards.
Participate in clinical supervision, case consultation, team meetings, and ongoing training/continuing education.
Uphold ethical standards, confidentiality (HIPAA), mandated reporting requirements, and professional boundaries.
Psychotherapist
Upstate Hospital Psychiatry High Risk Program
08.2024 - 07.2025
Provided individual, family, and group therapy while maintaining a caseload of 26+ billable hours/week.
Utilized Dynamic Deconstructive Psychotherapy (DDP) and other evidence-based interventions aligned with patient treatment plans.
Completed thorough, timely documentation in accordance with clinical, billing, and safety standards.
Collaborated with inpatient units, consultation services, and external providers to support continuity of care and coordinated treatment.
Foster Care Family Clinician
House of the Good Shepherd
08.2023 - 08.2024
Delivered weekly family therapy to foster/resource families to support stability, reunification goals, and discharge planning.
Partnered with a multidisciplinary team to coordinate services and ensure consistent follow-through on treatment goals.
Maintained timely, accurate documentation to meet agency and regulatory expectations.
Provided counseling services to individuals, children, and couples using evidence-based approaches.
Collaborated within a multidisciplinary team to coordinate care and strengthen client outcomes.
Completed clinical documentation in compliance with agency standards and payer requirements.
Incident Manager
House of the Good Shepherd
09.2019 - 08.2023
Led incident management functions, including risk mitigation and internal review processes.
Supervised internal investigative functions and supported staff through incident response protocols.
Served as agency liaison with oversight/licensing entities and ensured timely reporting and follow-up.
Facilitated incident management meetings and tracked trends to support safety and quality improvement.
Licensed Master Social Worker
Mohawk Valley Health System, Emergency Department
10.2017 - 08.2019
Conducted behavioral health assessments, diagnostic impressions, safety planning, and treatment planning for patients presenting in mental health crisis.
Implemented crisis intervention and brief therapeutic support; coordinated appropriate referrals and levels of care.
Supported patients and families with education, advocacy, and linkage to community resources.
Completed medical record documentation within required timeframes and participated in quality improvement initiatives.
Assisted with discharge planning and coordinated care with medical providers and outside agencies as needed.