Mary Anderson
Ladson,SC
Summary
I am a medical office professional with 10 years experience, who is interested in working in an advocacy role. I will receive my BS in Health and Human Services in December, 2024 and look forward to applying the knowledge I gained through education, and the skills I acquired with work experience, to help others. I believe my strong communication and organizational skills are an effective combination to succeed in this role.
Overview
8
8
years of professional experience
Work History
Medical Receptionist
Roper St. Francis Hospital
05.2021 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Assist nurse navigator to assess the needs of cancer patients and provide resources to meet those needs.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Recognized for outstanding communication skills.
Research Office Assistant
Roper Hospital
01.2019 - 05.2021
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Collaborated with various departments to complete assigned tasks.
- Delivered clerical support by handling range of routine and special requirements.
- Strengthened office organization by implementing new filing systems and digital record-keeping practices.
Administrative Assistant
White Plains Hospital
09.2016 - 12.2017
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated with IT in effort to redesign discharge disposition layout utilized by clinicians.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Developed comprehensive reports for management by collecting data from various sources, analyzing trends, and presenting actionable insights.
- Assisted Human Resources in creating itineraries for physician candidates and ensured adherence to itinerary.
Education
Bachelor of Science - Health And Human Services
Western Governors University
Salt Lake City, UT12.2024
Skills
- Front Desk Operations
- Appointment Scheduling
- Patient Relations
- Records Management
- Electronic Medical Records
- Letter preparation
- EMR / EHR
- Referral Verification
- Documentation
- Collaboration and Teamwork
- Epic Systems
Affiliations
- National Council on Family Relations
Timeline
Medical Receptionist
Roper St. Francis Hospital
05.2021 - Current
Research Office Assistant
Roper Hospital
01.2019 - 05.2021
Administrative Assistant
White Plains Hospital
09.2016 - 12.2017
Bachelor of Science - Health And Human Services
Western Governors University